Key Account Manager

**Company Description**
About TCCD

TCCD is an independent grocery specialist with a proven track record of driving sales growth and fostering meaningful customer engagement. We are trusted partners to renowned global brands, including Procter & Gamble, Vitaco, and AVL.

Our excellence in the industry has been recognized through numerous awards, and we are committed to maintaining the highest standards in everything we do. Guided by our core PURPLE values—Partnership, Unity, Results, Positivity, Laughter, and Excellence. We are always striving to deliver 100% Transparency, Collaboration, Commitment & Disruption with our client and customer partners.

**Job Description** The Opportunity**

We are currently seeking a dynamic and results-driven Key Account Manager to join our team. This vital role will be responsible for managing key accounts within the Independent Grocery sector, building strong relationships with clients, overseeing account management and planning, and driving the execution of promotional programs. The Key Account Manager will also play a pivotal role in negotiating trading terms, ensuring compliance, managing return on investment (ROI) analysis, and collaborating closely with internal stakeholders to support seamless in-store execution.

**Key Responsibilities**
**As a Key Account Manager, you will**:

- Develop and nurture strong relationships with customers and clients, ensuring long-term business growth.
- Lead the achievement of distribution targets, including the successful introduction of new product developments (NPD).
- Plan, execute, and manage promotional programs, ensuring effective communication and support to field teams.
- Negotiate and manage trading terms, ensuring full compliance and alignment with company objectives.
- Oversee trade spend management to ensure effectiveness of promotional programs and activities, driving maximum profitability and growth.

**What We’re Looking For**
**To succeed in this role, you will need**:

- Strong experience in managing customer relationships and business operations within the grocery or retail industry.
- Exceptional organisational and time management skills, with the ability to balance competing priorities.
- Proven ability to negotiate and influence key stakeholders.
- Solid analytical skills
- A collaborative mindset, with the ability to work effectively with cross-functional teams.
- A proactive approach to problem-solving, with a keen eye for detail and strong analytical skills.
- Excellent communication skills, both written and verbal, with the ability to present ideas clearly and persuasively.
- A commitment to driving both individual and team performance.
- A solid understanding of company culture and an ability to be an advocate for it.
- Professionalism and business acumen, ensuring that you represent TCCD to the highest standard.

**Why Join Us?**
- ** Autonomy & Growth**: Whether you’re just starting out or bringing years of experience, this role offers the opportunity to take ownership of your business and grow alongside a dynamic team.
- ** Be Part of the Action**: Our in-market culture means you’ll be directly engaged with customers, retailers, and clients at the coalface, where impactful ideas and sales growth happen.
- ** Team Collaboration**: While we value time in the field and with clients, we also prioritize team collaboration. Enjoy coming together in our beautiful office at Walsh Bay, right on Sydney on Sydney Harbour.
- ** Perks & Benefits**: Enjoy a free daily breakfast, access to a barista (with free coffee), and a work environment that’s supportive, fun, and team-oriented.

**Ready to Make Your Mark?