Provider Growth Consultant

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- Join HICAPS a NAB powered business
- Make a real contribution to strong social outcomes in the Healthcare industry
- What we do really matters Our team has a track record for delivering awesome results and doing it with fun, humour, and enjoyment
- A flexible hybrid workplace

**About Us**

HICAPS is utilised by 100% of Private Health Funds in Australia and has over 90,000 registered health service providers nationally, HICAPS give patients the convenience of on-the-spot claims processing. We offer a claiming and payments solution with connectivity to all major health payment parties.

HICAPS has recently joined forces with LanternPay a fast-paced fintech who created an innovative open cloud-based claim payment platform servicing the healthcare, disability, insurance and ageing sectors. As a combined force we now offer our customers a multi-channel claim payment solution to schemes, providers, partners and patients.

A true one stop claiming shop for Healthcare in Australia

**The Team & Role**:
HICAPS has strong growth aspirations, to help us achieve these aspirations we have created a new growth role, ‘**Provider Growth Consultant’.**

You will have the chance to work with some of the brightest technical, corporate and product minds, and make a real contribution to strong social outcomes. In this role you will be instrumental in driving growth for HICAPS by identifying and partnering with Healthcare Providers to test and pilot HICAPS products.

This is an exciting **business development** role, not your old school sales role, you will identify and build relationships with healthcare providers who would benefit from our innovative solutions. You will then utilise your customer insights to work closely with our Product and Technology teams to streamline and create products that help our customers achieve their business goals.

Responsibilities include but are not limited to:

- Build and develop relationships with new and existing provider customers
- Gain insights to support build and shape our product offering
- Lead pilots with provider customers work our product and technology teams to ensure this is a smooth experience for our customers and will support initiatives to expand HICAPS offering to new providers
- Respond to Private Health Insurers and Schemes requests for provider outreach activities
- Create and deliver collateral to help with the mass on-boarding of providers onto new products

As a new role you will be key in shaping the direction of the role to get the best outcomes for HICAPS and our customers. Make this role your own

**What you will bring**:
You are naturally curious and love working in an ambiguous environment where no day is the same. You thrive on juggling several priorities and showcasing your high level of organisation to keep work flowing to support your business.

You are a sales enthusiast with a twist of innovation and creativity when working with our valued customers.

Does this sound like you? Are you ready to take the next steps in your career where no day is the same? Do you like being thrown into the deep end and lead by example? This role is for you.

Additionally, you will have the following skills to be successful in this role:

- Experience in an agile environment and skilled at being adaptive
- Sales Experience
- Customer-focused mindset
- A great problem-solver
- A genuine ‘people person’
- Ability to collaborate across teams (particularly engaging operations and sales to achieve the business’s goals)

***A diverse and inclusive workplace works better for everyone.**

At HICAPS, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We’re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join HICAPS a NAB powered business**

If you think this role is the right fit for you, we invite you to apply. If you require any reasonable adjustments to the recruitment process or the role, please let the recruitment consultant know.

**To be eligible to apply, you must have Australian or New Zealand citizenship **or Australian permanent residency status.