
Office Administration
3 days ago
Are you seeking a busy and challenging role in an innovative, boutique flooring company? Are you self-driven and want to make a difference as our company grows?
Mister Floors is a growing flooring company based in Balmain focusing on sanding & polishing, installation, repair and specialised cleaning of timber floors across Sydney Metro.
This role is responsible for office administration for the business and to act as the contact point for all new/existing clients to assist in managing all projects.
Experience in project management in the building or flooring industry is an advantage, or experience and interest in the home renovation & design.
A high level of proficiency and aptitude for electronic/cloud based office systems required as well as experience with CRM systems.
The role is part-time (2-3 days), office based with flexible hours.
The role:
- Answering customer calls, collecting client information and qualifying leads
- Managing calendar with existing jobs and booking in new jobs
- Dealing directly with clients, organising job start/finish dates and changes to schedule.
- Managing customer database
- Tracking and recording of inbound leads
- Setting up and coordinating onsite quotes
- Data input of job details/scope of work, job notes/
- Data input into CRM/job management system
- Managing basic logistics of jobs and liaising with sub-contractors
- Managing billing
- Supporting an energetic team of two sales and two admin staff.
**Skills**:
- Excellent phone manner
- Strong written and verbal English
- Competent managing a CRM
- Strong computer and telephone system skills
- Experience in the building industry or home renovation is a plus
**Job Types**: Permanent, Part-time
**Salary**: $30.00 - $45.00 per hour
Supplemental pay types:
- Christmas bonus
Application Question(s):
- Do you have experience home renovating or experience in the building industry?
**Experience**:
- Office administration: 3 years (required)
**Language**:
- English (required)
Work Authorisation:
- Australia (required)
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