Customer Service Officer

1 week ago

Brisbane, Australia Daikin Full time

**Our Business**:
At Daikin, we draw upon our many years of experience to provide air conditioning solutions to our customers to achieve superior comfort levels in residential and commercial environments. As a leading air conditioning company, Daikin has earned a reputation of world-leading performance, technological advancement, quality, and reliability. We have been successfully operating in Australia for over 50 years and our products can be found in thousands of homes, businesses, and community projects across the country.

Our corporate values reflect diversity, equity, and inclusion.

**The Opportunity**:
We currently have an opportunity available for a customer-centric person to join the well-established Customer Service team in our Murarrie office.

The purpose of this role is to process and manage customer orders and issues relating to the allocation and delivery of the Daikin products, whilst ensuring an exceptional service experience for our customers.

Reporting to the Customer Service Team Leader, your responsibilities will include but are not limited to:

- Preparing and capturing sales order details accurately for entry into SAP (i.e. customer details, stock levels, delivery detail, and pricing.)
- Maintaining accurate and timely delivery dates.
- Acting on changes to orders, such as model numbers, stock availability, order detail changes, etc.
- Improving customer relations through the prompt and professional handling of inquiries and complaints.
- Ensuring customers are kept informed about their sales order and delivery.

**The person**:
To be successful in this role, we are looking for an individual with:

- Exceptional customer service skills and experience working in sales environment.
- Strong written and verbal communication skills, including professional phone manner.
- High attention to detail and accuracy in your work.
- Good time management and the ability to manage competing demands in a fast-paced environment.
- Good attitude to teamwork and collaboration.
- Previous experience with SAP and/or Salesforce will be highly regarded.

  • Service Desk Officer

    2 weeks ago

    Brisbane, Australia Parliamentary Service Full time

    Are you passionate about providing excellent customer service and technical support? Do you want to work in a dynamic and fast-paced environment that supports the work of the Queensland Parliament? If so, we have an exciting opportunity for you! About us The Parliamentary Service is established to provide a range of procedural, administrative and support...

  • Employee Services Officer

    6 days ago

    Brisbane, Australia Parliamentary Service Full time

    Do you want to work in a prestigious and historic institution that supports the Queensland Parliament? If so, you might be the perfect fit for our Employee Services Officer role! We are looking for an Employee Services Officer to join our Payroll Services team at Parliamentary Services. You will be responsible for processing payroll and personnel related...

  • Customer Service Officer

    1 week ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Immediate start - CBD location - 3 month temporary opportunity Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a three month temporary assignment. Head office is based in the...

  • Customer Services Officer

    3 days ago

    Brisbane, Australia TROOCOO Pty Ltd Full time

    Global company with ongoing support and training - Join our growing team in providing highest level of customer service - Fantastic opportunity working within our offices based in Brisbane CBD Due to continued growth, our client is expanding their Brisbane CBD office and looking to hire multiple Customer Service Offices to join the organisation immediately....

  • Customer Service Officer

    2 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Maintenance Support Officer / Customer Service Officer - TownsvilleGovernment Opportunity AO3Great Hourly RateImmediate StartThe ClientA busy Government Department is looking for a competent and focused administration / customer service officer to join their call centre. The key to success will be your ability to multitask and problem solve in a fast-paced...

  • Customer Service Officer

    7 days ago

    Brisbane, Australia HAYS Full time

    Customer Service Officer role available in the Local Council **Your new company**We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane. **Your new role** - Undertake the provision of accurate and appropriate responses to customer enquiries and issues - Ensure compliance with relevant Council and...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Australia Drake International Full time

    **Customer Service Officer** - Positions located in accessible areas throughout Brisbane - Long and Short Term Assignments - Competitive Hourly Rate - Drake International is looking for personable and professional Customer Service Officers for upcoming temporary assignments across a range of industries and locations.**Responsibilities of the role**: -...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    7 days ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    14 hours ago

    Brisbane, Queensland, Australia Torquejobs Full time

    1 day ago Be among the first 25 applicantsThis range is provided by torquejobs.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$35.00/hr - A$38.00/hrDirect message the job poster from torquejobsRecruitment Manager - Professional Division at torquejobsWe're seeking to appoint an experienced...