
Customer Service Officer
3 weeks ago
Maintenance Support Officer / Customer Service Officer - Townsville
- Government Opportunity AO3
- Great Hourly Rate
- Immediate Start
The Client
A busy Government Department is looking for a competent and focused administration / customer service officer to join their call centre. The key to success will be your ability to multitask and problem solve in a fast-paced environment.
Are you a highly organised customer service professional with strong call centre experience and a knack for problem-solving? We are seeking a proactive and compassionate Maintenance Support Officer / Customer Service Officer to join our team in Townsville, supporting responsive maintenance services for government housing properties.
Key Responsibilities
- Answer and make calls to tenants regarding maintenance issues, providing prompt and professional service
- Arrange responsive maintenance works and liaise with contractors
- Manage difficult conversations calmly and provide effective solutions using de-escalation techniques
- Accurately input and manage data using relevant software, databases, and tools
- Foster strong working relationships with both clients and contractors
- Meet or exceed key call centre metrics while maintaining consistent, high-quality service
About You
- Previous experience in a call centre or customer service environment
- Excellent verbal and written communication, active listening, and phone skills
- Strong multitasking, time management, and decision-making abilities
- Confidence in resolving issues and thinking on your feet
- Ability to work collaboratively as part of a team
- Solid Microsoft Office skills, particularly in Excel, Word, and Teams
If you're a reliable and empathetic professional with a commitment to delivering exceptional service, we'd love to hear from you.
About Us
With offices in Cairns and Townsville, Precruitment is Regional Queensland's leading recruitment consultancy, specializing in permanent and temporary roles. We focus on administration and professional talent and are selected suppliers to local businesses, Queensland Government, Government Owned Corporations, and Local Government. We have a broad client base throughout Regional, North, and Western Queensland.
Speak to the professionals who actually live and work in the Queensland Regions. Lifestyle and Career – you can have it all
To Apply
Applications in Word format should be forwarded to us by clicking the 'Apply' button below. For a confidential discussion, you are welcome to call Daria on or email us.
#J-18808-Ljbffr-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Clayton'S Towing Service Full time**Capacity**: Full Time**Summary**:Permanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**Job ad**:**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Clayton'S Towing Service Full time**Capacity**: Full TimePermanent position with a well-established, reputable business in Nambour on the Sunshine Coast for a highly motivated individual.**About the Company**Clayton's Towing Service is local to the Sunshine Coast and has been in operation for almost 50 years. We are a well established and reputable business that provides essential services...
-
Customer Service Officer
3 weeks ago
Brisbane, Queensland, Australia Public Sector People Full timeOverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...
-
Customer Service Officer
3 weeks ago
Brisbane, Queensland, Australia Public Sector People Full timeOverviewPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential for extension. The Customer Service team strives to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused...
-
Customer Service Officer
1 week ago
Brisbane, Queensland, Australia Troocoo Pty Ltd Full timeImmediate start- Parking onsite- 6 week contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to growth, we are looking for Customer Service Officers for a temporary assignment. Head office is based in the Northern suburbs of Brisbane.The...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Troocoo Pty Ltd Full timeWork close to home in the northern suburbs of Brisbane- Immediate start- 6 month contractTroocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head office...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia torquejobs Full time $60,000 - $80,000 per yearWe're seeking to appoint an experienced Customer Service Officer to support our CBD-based client. Immediate startThis is a fast-paced role, where you'll be required to provide exceptional customer service to clients by managing inquiries, bookings, complaints, and service coordination in a professional and timely manner.We're ideally looking for someone who...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Blu Australia Full timeCustomer Service Officer (CSO) ?? Location: Lytton, QLD?? Hours: Monday to Friday, 8:00am – 4:00pm?? Pay Rate:$36.36/hr?? Start Date: ASAP?? Duration: Ongoing About the Role We're currently seeking an experienced Customer Service Officer (CSO) to join a dynamic and fast-paced team.This role is ideal for someone with a background in customer service,...
-
Customer Service Officer
1 week ago
Brisbane, Queensland, Australia Medilaw Group Full timeMedilaw Spring Hill, Queensland, AustraliaCustomer Service OfficerMedHealth is a purpose-built collection of industry-leading health, medical, and employment brands.Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support.Additionally, Medilaw is an established...
-
Customer Service Officer
2 weeks ago
Brisbane, Queensland, Australia Bms Performance Australia Pty Full timeCustomer Service Officer - Civil Construction Industry- Newly Created Role Customer service and sales data entry focus.- Up to $65-68k Base + Super**ESTABLISHED BRAND NAME IN AUSTRALIA**:Founded as a business over 10+ years ago and employing over staff across Australia, our clients are one of the leading manufacturers and suppliers of construction products...