Community Engagement Associate

6 days ago


Melbourne, Australia T-shirt Ventures Full time

**Be part of a growing health tech company that does meaningful work.**:
We're looking for a Community Engagement Associate to join our fast-growing health tech company in the disability sector. We are a well funded business growing rapidly and we need _you_ to help take us to our next major growth milestones.

You'll be supporting our growth team to find new NDIS participants to welcome to our services and in doing so grow our business.

**The role**

In disability, it's all about human connection. In this role, you will actively engage the disability sector and welcome customers into our services for people with disability, their families, therapists, and businesses in the space. This role will be outcomes based and remunerated accordingly in order to drive success. This involves:

- Supporting a group of Community Engagement Managers to grow their respective referral networks and number of NDIS participants
- Supporting the sales process end to end and helping Community Engagement Managers with territory planning, follow up calls, sending and following up contracts, and validating that new participants have been entered into our invoicing system
- Support Community Engagement Managers by attending industry events
- Lead generation activity including planning and outreach
- Liaising with the delivery team to effectively handover new participant information to ensure a great customer experience

**About you**
- You are highly accountable, driven and self-aware.
- Exceptional written and verbal communication skills
- Excellent time management skills
- Most importantly you will need empathy, resilience and a strong work ethic
- Experience in the disability sector would also be highly valued, but again not mandatory

**Our Values**:
**Why join us?**:

- Our mission is big and meaningful. It's about using smarts and heart to transform the lives of some of the most vulnerable Australians.
- You'll be joining us at a time of rapid and exciting growth, **we have experienced 1,765% growth** as a business since our first capital raise and our **team grew 294%** in 2021
- The NDIS is a part of the core government funding budget and is awarded over $30 billion annually.
- With strong backing from venture capitalists and high-net-worth investors, we have recently closed off our latest investment funding round.
- And that doesn't even measure the impact that we're having. We've helped over 15,000+ families navigate the NDIS and in some cases, it's life-changing.
- You'll be joining an amazing values and purpose driven team who are highly engaged (we have a **eNPS of 67.5%**) and love what they do

**Balanced and inclusive team**:
At T-shirt Ventures, we're from all over the world (13+ countries and counting), women make up more than 50% of our workforce and 1/3 of our leadership team. We see the diversity in our backgrounds, identities and beliefs as our greatest asset. We're looking for values aligned people with passion, grit, and integrity.

**More about T-shirt Ventures**:
In our world, everyone has the right to dream, hope and live the life they want.

T-shirt Ventures is an innovative health tech company that helps people living with disability and long-term health needs to overcome their challenges, achieve their goals, and improve the quality of their everyday lives.

Learn more about our story and we're excited to meet you



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