Sims Administration Officer

7 days ago

Murdoch, Australia Serco Full time

**About the Role**

The Safety and Incident Management Service (SIMS) maintains and promotes the safety and security of all individuals, equipment and the site as part of our vision to create Australia’s leading healthcare environment. Reporting to the SIMS Operations Manager you will be responsible for providing support to staff and the general public by administering security passes, uniform management, access levels, keys, patient trust, lost property, RTLS Personal Duress and Locker cards. You will also be responsible for performing any other duties in line with the SIMS Service Plan.

**About You**

You are a highly focussed customer service orientated individual who promotes the safety and security of all individuals, equipment and the site. You will have a courteous and respectful manner with clear and concise communication. You will be an active listener with the ability to ask questions to understand customer expectations and priorities. You will be comfortable working in a fast-paced environment whilst maintaining a quality of service despite time constraints. You’re a respectful and professional person who demonstrates exceptional moral values in everything you do.

**To be successful in this role, you will have**:

- The Highest levels of Integrity and ethical behaviour
- Demonstrated experience in a similar position with high customer contact
- Ability to interpret the implications of changing internal & external customer requirements
- Excellent interpersonal skills with the ability to liaise and develop relationships with a range of stakeholders
- A resilient nature to work in fast paced, high pressure environment
- Health care or Hospital environment preferred but not essential
- Strong organisational skills with the ability to multitask
- Ability to solve problems and think outside the square
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role._**About Fiona Stanley Hospital**

We are proud to deliver non-clinical services to Fiona Stanley Hospital; one of Australia’s most advanced public healthcare facilities. We put the patient at the heart of everything we do. Our team of 1,000 staff takes pride in delivering quality services to achieve outstanding care.

**What We Offer**
- volunteer leave
- flexible salary packing options
- employee Assistance Program
- generous Employee Referral Program
- access to discounts on health insurance, gym memberships, travel, shopping, technology, dining and entertainment.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._

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