Sims Patrol Officer

Location: Fiona Stanley Hospital, Murdoch
- Casual positions available
- Flexible availability essential (24/7)

**About the role**

Reporting to the SIMS Team Leader you will respond to all incoming requests in line with the SIMS service delivery requirements to achieve target response times. You will Ensure the safe and secure environment for employees, patients and visitors at Fiona Stanley Hospital.

**About you**

You demonstrate excellent conflict resolution skills, including the ability to control difficult and aggressive situations in a non-threatening and friendly manner. You can modify verbal delivery depending on the audience and the setting. You’re a respectful and professional person who demonstrates values in everything you do.
- To be successful in this position, you will have:_
- The Highest levels of Integrity and ethical behaviour
- Certificate II in Security Operations and holder of a WA Drivers Licence - C class.
- First Aid Certificate including CPR
- Holder of Working with Children card (or willing to obtain one)
- Demonstrated extensive experience in a similar position preferably within a health environment
- Competency in physical restraints techniques when responding to aggressive patients/visitors to Fiona Stanley Hospital
- Demonstrated experience within a KPI environment
- Experience with handheld Personal Digital Assistants (PDA’s) is desirable
- Proven experience in conflict resolution including the ability to control difficult and aggressive situations
- Excellent interpersonal skills with the ability to liaise and develop relationships with a range of stakeholders
- A resilient nature to work in fast paced, high pressure and at times confronting environment.
- This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a national police check as an essential selection component for this role._

**About Fiona Stanley Hospital**

We are proud to deliver non-clinical services to Fiona Stanley Hospital; one of Australia’s most advanced public healthcare facilities. We put the patient at the heart of everything we do. Our team of 1,000 staff takes pride in delivering quality services to achieve outstanding care.

**What We Offer**
- volunteer leave
- flexible salary packing options
- employee Assistance Program
- generous Employee Referral Program
- access to discounts on health insurance, gym memberships, travel, shopping, technology, dining and entertainment.

**Serco and Proud**

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

**Join Us**
- Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day._Video