Security Patrol Officer

2 days ago

Murdoch, Australia Serco Plc Full time

**Location**: Fiona Stanley Hospital, Murdoch
Casual positions available
Flexible availability essential (24/7)

About the role
Reporting to the SIMS Team Leader you will respond to all incoming requests in line with the SIMS service delivery requirements to achieve target response times. You will Ensure the safe and secure environment for employees, patients and visitors at Fiona Stanley Hospital.

About you
You demonstrate excellent conflict resolution skills, including the ability to control difficult and aggressive situations in a non-threatening and friendly manner. You can modify verbal delivery depending on the audience and the setting. You’re a respectful and professional person who demonstrates values in everything you do.

**To be successful in this position, you will have**:
The Highest levels of Integrity and ethical behaviour
Certificate II in Security Operations and holder of a WA Drivers Licence - C class.
First Aid Certificate including CPR
Holder of Working with Children card (or willing to obtain one)
Demonstrated extensive experience in a similar position preferably within a health environment
Competency in physical restraints techniques when responding to aggressive patients/visitors to Fiona Stanley Hospital
Demonstrated experience within a KPI environment
Experience with handheld Personal Digital Assistants (PDA’s) is desirable
Proven experience in conflict resolution including the ability to control difficult and aggressive situations
Excellent interpersonal skills with the ability to liaise and develop relationships with a range of stakeholders
A resilient nature to work in fast paced, high pressure and at times confronting environment.

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment as an essential selection component for this role.

About Us
We are proud to deliver non-clinical services to Fiona Stanley Hospital; one of Australia’s most advanced public healthcare facilities. We put the patient at the heart of everything we do. Our team of 500 staff takes pride in delivering quality services to achieve outstanding care.

Join Us
Serco values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people help in ways that matter.

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