Client Care Coordinator
2 days ago
**1. Supervision and Leadership**:
Provide leadership and guidance to a team of support workers by ensuring clear role understanding, conducting regular meetings, and offering performance feedback. Effectively delegate tasks based on individual strengths while also being available to offer direct client support when necessary.
**2. Client Care and Support**:
Oversee the delivery of personalized, high-quality care services aligned with each individual's care plan. Collaborate with the team to develop and regularly review care plans, monitoring client progress and reporting to the Client Service Manager to ensure optimal outcomes.
**3. Training and Development**:
Coordinate training sessions and provide ongoing mentoring and coaching to support workers, especially new team members, to strengthen their skills and confidence. Stay informed on industry best practices and regulations, sharing updates with the team to promote compliance and continuous improvement.
**4. Communication and Collaboration**:
Foster open communication within the team to promote transparency, respect, and collaboration. Act as a liaison among staff, management, clients, families, and external stakeholders, ensuring strong relationships and smooth coordination of care across all involved parties.
**5. Administration and Documentation**:
Maintain accurate records and documentation related to client care and team performance while ensuring compliance with policies, procedures, and confidentiality standards. Work collaboratively with the rostering officer to manage scheduling and resource allocation, enhancing team efficiency and meeting client needs effectively.
**6. Quality Assurance and Improvement**:
Monitor and evaluate service quality by identifying areas for improvement and taking corrective action when needed. Conduct audits, assessments, and gather client feedback to ensure satisfaction, while fostering a culture of continuous learning, innovation, and excellence. Ensure workplace health and safety (WHS) policies are effectively implemented and followed.
**Job Types**: Part-time, Permanent
Pay: $37.00 - $41.00 per hour
Expected hours: 24 - 32 per week
Schedule:
- Monday to Friday
Application Question(s):
**Education**:
- Diploma (preferred)
**Experience**:
- care coordinating: 1 year (preferred)
- disability support worker: 3 years (preferred)
Licence/Certification:
- NDIS screening card (required)
- First Aid Certification (required)
- NDIS Worker Orientation Module (required)
- Blue Card (required)
- Full Driver Licence (required)
Work Authorisation:
- Australia (required)
Work Location: In person
Expected Start Date: 10/08/2025
-
Client Scheduling Officer
2 weeks ago
Kenmore, Australia Churches of Christ in Queensland Full time**Churches of Christ, Home Care, Kenmore** **Permanent, Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - 5 weeks annual leave + leave loading; - Salary packaging benefits that can...
-
Client Services Officer
1 week ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ, Seniors Living, Kenmore** **Permanent, Full-time Opportunity** **Imagine a career with Churches of Christ** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits that can increase your...
-
Client Scheduling Officer
2 weeks ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ, Home Care, Kenmore** **Permanent, Full-time Opportunity** **Employee Benefits** As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on everyday expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to...
-
Client Services Officer
2 weeks ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ,**Home Assist Secure**, Kenmore** **Permanent Part-time Opportunity** **Location**: Our Kenmore Head Office offers an ideal working environment with the convenience of onsite parking, onsite café and proximity to local shops. It's a location designed to support both productivity and work-life balance. **Employee Benefits**: As a...
-
Client Services Officer
5 days ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ,**Home Assist Secure**, Kenmore** **Permanent Full-time Opportunity** **Location**: Our Kenmore Head Office offers an ideal working environment with the convenience of onsite parking, onsite café and proximity to local shops. It's a location designed to support both productivity and work-life balance. **Employee Benefits**: As a...
-
Client Services Officer
2 days ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ, Seniors Living, Kenmore** **Permanent, Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits that can increase your take-home pay; - Free...
-
Program Support Coordinator
2 days ago
Kenmore, Australia Churches of Christ Full time**Churches of Christ, Housing, Kenmore** **Program Support Co-Ordinator** **Permanent, Full-time Opportunity** **Imagine a career with Churches of Christ** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - Salary-packaging benefits...
-
Kenmore, Australia Happy Peeps Full time**Support Coordinator Psychosocial Recovery Coach** **Salary Package Range : $82,000 - $95,000 plus Superannuation, annual leave and personal leave entitlements** Happy Peeps an enthusiastic and dedicated company is currently looking for a pro-active and motivated Support Coordinator/Psychosocial Recovery Coach to join our team. This is a permanent...
-
Client Scheduling Officer
2 weeks ago
Kenmore, Australia Churches of Christ in Queensland Full time**Churches of Christ, Home Care, Kenmore** **Permanent, Full-time Opportunity** **Imagine working for us** Our values encourage us to be accepting of differences and embrace all. Our size and variety offer you real choices and opportunities to grow your career. We also offer: - $29+/hr + super + salary packaging + retail discounts; - 5 weeks annual...
-
Service Manager Home Care Brisbane
9 hours ago
Kenmore, Australia Churches of Christ Full time**Service Manager - Home Care** **Churches of Christ, Home Care Greater Brisbane** **Kenmore location** **Permanent, Full-time Opportunity** - Churches of Christ is one of Australia's largest and most diverse Not-For-Profit organisations. We are proud to support thousands of Australians through our aged care, home care, foster care, social housing and...
