Service Manager Home Care Brisbane

**Service Manager - Home Care**

**Churches of Christ, Home Care Greater Brisbane**

**Kenmore location**

**Permanent, Full-time Opportunity**
- Churches of Christ is one of Australia's largest and most diverse Not-For-Profit organisations. We are proud to support thousands of Australians through our aged care, home care, foster care, social housing and Christian faith services. Churches of Christ Home Care provide a wide range of home and community care services to support individuals to maintain their independence within their own homes._

**About the Role**

Reporting to the Regional Manager, the Service Manager is responsible for the provision of quality services and operational functions of the Greater Brisbane Home Care team.

The key responsibilities of this role includes:

- Ensure high standards of in-home care and customer service to exceed client needs within the Positive Well-being Model of Care;
- Plan, coordinate, evaluate and report on the service to ensure it is meeting the needs and standards of quality care;
- Actively research, identify and develop relationships with the local community to maintain strong client and stakeholder engagement;
- Review, report and improve on service indicators and business performance targets;
- Prepare budgets, monitor financial performance, and provide relevant financial reports to the Regional Manager.

This position will be based out of Kenmore, QLD.

**About You**

As someone with experience in the Home Care Industry or with Solid Business background, you will be looking for the next step and challenge in your career. Joining a supportive, fun and flexible team, you are excited to contribute, train and mentor a team of dedicated professionals.

Demonstrating strong business acumen is essential to effectively manage budgets, optimise resource allocation and make strategic decisions to ensure the provision of high-quality care to our clients whilst maintaining operational efficiency.

**In order to be successful, your qualifications and experience should include**:

- Degree qualification in health or business management/Admin/Accounting
- Broad knowledge of home care programs and service delivery models, or the demonstrated ability to quickly acquire;
- Current driver's licence and a willingness to use your own comprehensively insured vehicle for work purposes;
- Current First Aid and Cardiopulmonary Resuscitation (CPR) certificates;
- Three years' experience in leading a service delivery team and planning, co-ordinating and implementing care services in the home care/community care environment;
- Demonstrated ability to work with key financial performance indicators and deliver quality service within budget;
- Possess a current National Police Certificate - or the ability to acquire;
- Undergo a National Personal Insolvency Check.

Importantly, you will be someone who closely aligns with our organisational values of**:Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship and Safety.**

**Imagine a Career with Churches of Christ**

Everything we do at Churches of Christ is guided by our values and we are committed to ensuring our thousands of team members feel valued and supported every day.

We offer a range of employee benefits including:

- Salary packaging benefits that can increase your take-home pay;
- Five weeks annual leave, with the ability to purchase more;
- Employee Discount program through our large network of retail partners (Bupa Health, Medibank, JB Hi-Fi etc);
- Opportunities for professional development;
- Employee Assistant Program;
- Grants (for eligible employees) to assist in formal study.

**Salary Sacrifice Details**

As a not-for-profit entity, our employees can package up to $18,549 p.a. of their taxable income before your income tax is calculated. Up to $15,900 p.a. on every day expenses (such as mortgage payments, rent, groceries, bills and insurance) plus up to $2,649 p.a. on meal/entertainment benefits.

**To apply**

**Applications will be assessed as received