Aps5/6 Guidance Officer/lead

3 days ago

Geelong, Australia HAYS Full time

Looking for an experienced internal communications professional to join our Federal Government client.

**Your new company**

Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an APS6 Guidance Lead and an APS5 Guidance Officer for a 12-month, full-time assignment with the potential to extend. Want to work from home on occasion? This job may just be the one for you

**Your new role**

You are required to provide detailed technical, professional, policy, operational support and advice in relation to complex problems. Where required, you will coordinate and assist in the strategic planning, program and project management and policy development that support the objectives.

**Responsibilities of the role include but are not limited to**:

- Leading the development and updating of internal and external guidance with a participant focus that reflects the Agency’s policy positions and meets our plain English and accessibility standards.
- Listening and responding to feedback from participants and disability peak bodies to ensure the participant is at the centre of all Agency’s guidance.
- Understanding of the key stages of the participant pathway, specific participant cohorts and technical processes within SAP CRM and PACE business system requirements.
- Analysing supporting data and systems to develop internal and external guidance that reflects the Agency’s policy positions and best practice.
- Initiating, establishing, and maintaining strong relationships with key internal and external stakeholders.
- Supporting continuous improvement for all branch deliverables, including maintaining best practice and identifying and implementing innovations.
- Managing multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined timeframes and performing other duties as requested.

**What you'll need to succeed**- Excellent communication skills and ability to translate complex information into clear, easy to understand reports.- Ability to undertake data and system analysis to gather evidence based information and provide advice to the branch about opportunities for improvement- Implementing work plans, setting tasks and priorities and managing workflow.
- Managing multiple priorities while maintaining high work standards and accuracy, meeting defined timeframes and performing other duties as requested.
- Ability to work under limited direction, guided by policies, accepted standards and precedents.
- Ability to solve complex problems by gathering detailed information, analysing and investigating options and outcomes.

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $55.24 or $60.26 and an opportunity to progress your career with this Federal Government Agency, hybrid working environment and:
- Weekly pay cycles- Nominated choice of superannuation fund- Online time sheet submission and approval- No hidden costs or payroll deductions for our services- No invoicing required for Pty Ltd holders- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

2851712

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