Service Administration Clerk

3 days ago

Cheltenham, Australia Commercial Motor Vehicles Pty Ltd. Full time

Who is CMI Toyota?
CMI Toyota has been operating since 1963 and is one of the most highly recognised, top performing dealerships in Australia. As South Australia’s number one Toyota dealer, we pride ourselves on our commitment to an exceptional customer experience whilst providing our team with an excellent working environment and enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian family-owned business for over 90 years employing over 2000 employees and representing some of the best automotive brands in the world.
At CMV Group, we firmly believe that our people are our greatest asset. We foster a workplace culture built on safety, mutual respect, and shared success. Our team members enjoy a rewarding employee experience, with access to ongoing professional development, and a supportive environment that encourages growth and celebrates achievements. Whether you’re just starting out or looking to take the next step in your career, CMV Group offers a place where you can truly thrive - professionally and personally.
Your new role
Responsible for costing repair orders for our loyal service department customers, your new role as Service Administration Clerk is a true combination of customer service and administration. You’ll join a successful and friendly team in this permanent, full-time role, creating efficiencies and providing a memorable customer experience.
What you’ll be doing
- Calculating and providing costs to customers for work undertaken in the service department
- Preparing and issuing customer invoices in a timely and accurate manner
- Liaising with the service workshop to ensure work orders are completed as requested
- Providing reports and insights to support business decision making
- Additional admin and customer service support as required

About you
**Your success in this role will be driven by**:

- Prior experience in admin and customer service environments
- Strong interpersonal, communication, and organisational skills
- Knowledge and/or interest in the automotive industry
- A friendly and positive demeanour, with strong ability to build rapport with customers
- A current driver’s licence (essential)

What’s in it for you?
If the prospect of working in a close-knit team with a strong company culture under one of SA’s most respected brands is not enough for you, additional benefits of the role include:

- Permanent full-time role within a high-performing service department
- Legendary annual company galas, family picnics, and Christmas hampers
- A diverse organisation offering development and internal promotion
- Extensive Employee Assistance Program to support you at every stage of life
- Industry-leading employee initiatives covering financial, mental, and physical wellbeing

How to apply

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