Field Contact Officer

2 weeks ago

Canberra, Australia Sarina Russo Full time

Sarina Russo Apprenticeships is currently seeking a customer focused person to service our clients in Canberra as a Field Contact Officer. This is a full time role working Monday to Friday 38 hours pe week.

In this role, you will liaise with Employers and Apprentices, you will help to field any questions and ensure relationships are maintained throughout the Apprenticeship.

**Your responsibilities will include**:

- Be the central point of contact for all stakeholders in the Apprenticeship Relationship
- Ensure accurate and correct information sharing
- Provide accurate record management
- Engage and support employers and Apprentices

**In order to be successful in the role you will need to have the following skills and abilities**:

- Highly developed interpersonal and communication skills including time management and prioritising ability
- A strong customer service focus
- Ability to handle change in a fast paced environment and quickly adapt to industry needs
- A good understanding and knowledge of Australian Apprenticeships and Traineeship support Network program
- High attention to detail, accuracy and proficiency in Microsoft Suite packages

In return you will be rewarded with a highly competitive employment package:

- Access to ongoing Learning and Professional Development Training
- Competitive Salary Package
- Company car + mobile

If you enjoy working in a dynamic, innovative and fast paced environment where your efforts are matched with reward, we want to hear from you

You will be required to complete a Police Check and Working with Children Check should you be successful in being appointed to a role.

Only shortlisted applicants will be contacted. Aboriginal and Torres Strait Islander people encouraged to apply.

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