Change and Release Manager

4 days ago

Brisbane, Australia Queensland Government Full time

**Role responsibilities**:
Ensure that all stakeholders and key processes related to Change and Release Management are identified, managed and informed as needed.
Continuously improve the process and procedures and other aspects related to Change and Release Management and reinforce their implementation within eHealth, to our stakeholders and partners.
To define, implement and analyse business data to identify process improvement areas and propose corrective actions and measurements.
Provide expert process and operational advice and leadership on Change and Release Management, ensuring all necessary Change and Release Management elements are embedded in plans, related policies, processes and procedures.
You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:
Proven experience maturing ICT Change Management and ICT Release Management processes to ensure process compliance and focus on key performance indicators using visual management reports and dashboards.
The ability to identify and progress improvement opportunities to reduce the risks associated to ICT Change and Releases. This includes the regular analysis of Change/Release trends to provide business intelligence, post mortem reporting, response and resolution times, and customer feedback.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
38 hour full time work week
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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