Knowledge Management Specialist

2 days ago

Melbourne, Australia State Revenue Office Full time

One (1) ongoing role in the Knowledge Management Branch, People, Culture and Capability Division
- Salary $105,479 to $116,550 plus 10.5% superannuation - VPS Grade 5
- Based in Melbourne CBD or Ballarat, with flexibility to work from home

What we offer
The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.
We aim to develop our people to achieve great outcomes for the Victorian community. We offer flexible working arrangements and a workplace culture that is rewarding and productive where contributions are valued and recognised. We are an equal opportunity employer that is committed to providing an inclusive, accessible and safe working environment. Find out more about working at the SRO at sro.vic.gov.au/careers, or via our LinkedIn page.
The opportunity
The primary purpose of this position is to promote and facilitate a knowledge driven culture at the SRO, with a focus on the SRO's internal knowledge platform (TaxNet) where corporate tax and entitlement knowledge is captured and available for staff.

**You will be responsible for**:

- Contributing to the strategic direction of knowledge management and identifying and implementing contemporary ‘best practice' knowledge management strategies and processes.
- Coordinating and implementing knowledge management activities including:

- Managing TaxNet.
- Assisting with the delivery of Branch goals by contributing to the Branch's strategic business planning, initiatives, and improvement opportunities.
- Mentoring and developing team members and assisting with preparing or reviewing tax technical material for the SRO website or TaxNet.

Who we are looking for

**To be successful in this role, you will have**:
*
- Demonstrated understanding of or experience with managing and/or updating a knowledge platform.
- High level research, innovation, analytical and conceptual skills to identify and initiate improvements to knowledge management content, systems, and procedures.
- High level interpersonal communication and negotiation skills to maintain effective relationships with stakeholders.
- High level problem-solving skills to identify and respond to strategic knowledge management issues.

How to apply
More information
You can find out more about this role via the position description. You can also contact Kate McClelland, Branch Manager, Knowledge Management on 03 9628 0764.
Please note, as part of our selection process, we conduct pre-appointment checks including references, identity, work visa, and police record history. SRO employees must provide evidence they are vaccinated against COVID-19 or medically exempt.

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