Knowledge Management Specialist, Melbourne

1 week ago

Melbourne City Centre, Australia Court Services Victoria Full time

About us
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year. The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community.
About the role
- Support content authoring and management of the MCV Knowledge Management System; ensuring current, best-practice court procedures are available for operational staff
- Conduct onboarding and upskilling of operational staff utilising the Knowledge Management System as the primary training resource
- Contribute to the expansion and maturity of the MCV webchat (virtual assistant) service

About you
- Highly advanced attention to detail
- Excellent interpersonal skills with the ability to communicate effectively with a broad range of people
- Commitment to continuous improvement

How to apply
- resume
- a short cover letter

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.
CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.

  • Integration Specialist

    3 days ago

    Melbourne City Centre, Australia Ayan Infotech Full time

    **AYAN InfoTech** is looking for **Integration Specialist** to join an exciting project based in **Melbourne**. The role offers you the opportunity to contribute towards an extremely well structured and mature environment, working on sophisticated enhancement projects. **Role**: Integration Specialist **Location**: Melbourne **Contract Duration**: 6 Months...

  • Business Development Specialist

    1 week ago

    Melbourne, Victoria, Australia NEXTGEN Knowledge Full time

    Company DescriptionAt NextGen Knowledge, we are committed to empowering individuals and organisations with state-of-the-art training programs in Artificial Intelligence, Robotics, Digital Transformation, Cloud Computing, and Information & Cybersecurity. Our mission is to close the skills gap in today's fast-paced technological world by delivering tailored...

  • Training & Knowledge Management Specialist

    6 days ago

    Melbourne, Victoria, Australia Vanguard Full time $70,000 - $120,000 per year

    The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service. The role designs and delivers training programs, manages the knowledge base, and partners with stakeholders to maintain consistent, accurate...

  • Knowledge Management Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Randstad Australia Full time $75,000 - $85,000 per year

    Knowledge Management SpecialistAbout The RoleWe are looking for a Knowledge Management Specialist with a strong background in contact center operations to join our team. In this 12-month fixed-term contract, you'll be the champion of an internal knowledge base, ensuring the customer-facing teams have instant access to accurate and up-to-date information....

  • Training & Knowledge Management Specialist

    6 days ago

    Melbourne, Victoria, Australia Vanguard Australia Full time $70,000 - $120,000 per year

    The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service.The role designs and delivers training programs, manages the knowledge base, and partners with stakeholders to maintain consistent, accurate...

  • Training & Knowledge Management Specialist

    1 week ago

    Melbourne, Victoria, Australia Vanguard Group Pty Ltd Full time $80,000 - $120,000 per year

    The Training & Knowledge Management Specialist sits within the Client & Adviser Services function and ensures contact centre agents and crew have the skills, knowledge, and resources to deliver exceptional service.The role designs and delivers training programs, manages the knowledge base, and partners with stakeholders to maintain consistent, accurate...

  • Specialist Asset Manager

    1 week ago

    Melbourne, Australia Melbourne Water Full time

    **Job Number**: 979748 **Work type**: Permanent Full Time **Location**: Melbourne - Docklands **Categories**: Engineering, Other, Strategy **Who We Are**: In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity. Each...

  • Knowledge Management Specialist

    3 days ago

    Melbourne, Australia State Revenue Office Full time

    One (1) ongoing role in the Knowledge Management Branch, People, Culture and Capability Division - Salary $105,479 to $116,550 plus 10.5% superannuation - VPS Grade 5 - Based in Melbourne CBD or Ballarat, with flexibility to work from home What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range...

  • Senior Knowledge

    1 week ago

    Melbourne, Victoria, Australia The University Of Melbourne Full time $143,185 - $148,972 per year

    Role type: Full Time; Fixed Term for 12 MonthsDepartment: Research, Innovation and CommercialisationSalary: UoM 9 $143,185 - $148,972 p.a. plus 17% superShape ground-breaking life sciences innovations, collaborate with world-class researchers, lead complex commercial transactions.Apply now to accelerate the impact of cutting-edge life sciences research...

  • Specialist Asset Lifecycle Management

    1 week ago

    Melbourne, Australia Melbourne Water Full time

    **Job Number**: - 978147 **Work type**: - Permanent Full Time **Location**: - Melbourne - Docklands **Categories**: - Engineering, Other **Our Organisation**: At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing...