Business Manager

2 weeks ago

Gladesville, Australia VetPartners Full time

**Job Title**:Business Manager

**Location**: Gladesville, NSW

**Company**: Gladesville Veterinary Hospital

**About Us**: At Gladesville Veterinary Hospital, we are dedicated to providing exceptional care for pets and peace of mind for their owners. Our team of skilled veterinarians and support staff is committed to delivering compassionate, high-quality veterinary services in a friendly and welcoming environment. As we continue to grow, we’re seeking a dynamic Business Manager to join our team and help us achieve our mission.

**Position Overview**: As the Business Manager, you will play a crucial role in the operations and financial management of our veterinary practice. You will work closely with our leadership team to ensure the smooth day-to-day running of the practice, enhance operational efficiencies, and support our commitment to excellent patient care.

**Key Responsibilities**:

- Oversee daily operations to ensure efficient and effective service delivery.
- Manage financial aspects, including budgeting, forecasting, and financial reporting.
- Develop and implement business strategies to drive growth and improve profitability.
- Coordinate with staff to ensure adherence to practice policies and procedures.
- Monitor and improve customer service standards to enhance client satisfaction.
- Lead recruitment, training, and performance management for administrative and support staff.
- Maintain and develop relationships with vendors, suppliers, and other external partners.
- Ensure compliance with all relevant regulations and standards.

**Attributes we’re looking for**:

- Strong leadership abilities with a focus on team development and performance.
- Ability to coordinate and maintain a positive and collaborative team culture.
- Proven experience in a business management role, preferably in a veterinary or healthcare setting.
- Strong financial acumen with experience in budgeting, forecasting, and financial analysis.
- Outstanding communication and interpersonal skills.
- Excellent organizational and multitasking skills.
- Proficiency in business management software and tools.
- A passion for veterinary care and a commitment to enhancing the practice's mission.

**What We Offer**:

- Competitive salary and comprehensive employee benefits
- A supportive and collaborative work environment.
- Opportunities for professional development and career growth.
- A chance to make a meaningful impact on the lives of pets and their owners.

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