
Day Spa Manager
6 days ago
City Cave Float & Wellness Centre aims to build healthier communities through services that support the mental and physical wellbeing of our clients through float therapy, infrared saunas and massage services. The brand is on the fast track to success as it is the fastest growing health and wellness brand in the Southern Hemisphere.
About the opportunityCity Cave Gladesville has an exciting opportunity for an experienced Centre Manager to lead an established team to further success. In this role you will be responsible for leading and coaching your team to drive sales growth, while executing operational requirements to deliver excellence across the centre. This role will suit someone who loves to support our clients through exceptional customer service, ensuring the best possible City Cave experience.
Key Responsibilities● Drive sales targets.
● Recruitment, new staff inductions and training.
● Rostering.
● Establish & maintain B2B relationships.
● Float pool basic water chemistry testing and treatment (training provided).
● Ensure all service rooms are clean and prepped between clients.
● Respond to all customer feedback and enquiries promptly.
● Maintain visual merchandising standards.
● Ensure customer service needs and expectations are exceeded daily.
● Ensure all facilities and services are in a safe and operational capacity.
● Ensure the facility remains clean, hygienic and well presented at all times.
About you● Good work ethic.
● Dependable and honest.
● Positive attitude.
● Responsible, organised and efficient.
● High-level communication skills.
● An eye for detail.
● Clean and tidy appearance.
● Ability to work to a deadline.
Why work for us? City Cave Benefits● Work for the leading brand in float, sauna and massage therapies in Australia.
● Join a team that ensures we always aim to satisfy our clients and continually set our standards higher.
● Supportive work environment.
● Modern centre with the latest technologies, equipment and staff ammenities.
● Discounted City Cave products and services.
● Selected free monthly City Cave services.
● Bonus structure.
● Secure, allocated parking spot.
Having a minimum 12 months of management experience in either retail or hospitality is highly desirable.
We are a busy centre, open 8:30am to 9pm 7 days a week, so the ability to work some evenings and some weekends is Essential.
Join this amazing company by Clicking APPLY now
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