Current jobs related to Outbound Optimisation Lead - Melbourne - Bupa
-
Outbound SDR
6 days ago
Melbourne, Victoria, Australia Supy Full time $60,000 - $120,000 per yearWe're looking for a driven and dynamic Outbound Sales Development Representative (SDR) to join our fast-growing team at Supy. In this role, you'll be the first point of contact for potential customers, leading with outbound prospecting to help us expand our presence across APAC. Reporting directly to the Country Manager, you'll play a key role in identifying...
-
Caravan Service
1 week ago
Melbourne, Victoria, Australia Outbound RVs Full time $104,000 - $130,878 per yearAbout the Role:We are seeking a highly skilled and experienced Caravan Service & Repair Technician to join our team. If you have a passion for hands-on work, pride in craftsmanship, and a strong background in caravan servicing and repairs, we want to hear from youImmediate Start. Full-Time Hours.Key Responsibilities:Perform caravan servicing, maintenance,...
-
Outbound 2IC
6 days ago
Melbourne, Victoria, Australia Cornerstone HR Full time $60,000 - $80,000 per yearA leading distribution facility is searching for an outbound 2IC to commence immediately.Shift Time: 5am - 1:36pmDuties:Working in collaboration with the team leaderWill be responsible for the daily coordination of the outbound departmentContribute and implement work plan activities and ensure consistent workflowCompleting relevant paperworkEnsure OHS...
-
▷ Only 24h Left: Outbound Call Centre Manager
4 weeks ago
City of Melbourne, Australia James Frizelle's Automotive Group Full time- Attractive salary package! - Join a national company with dealerships across QLD, NSW, VIC - Enjoy access to our Staff benefits, including discounts on parts and servicing! Join our dynamic and rapidly growing team as an Outbound Call Centre Manager to lead our service department’s outbound team. Position Overview In this critical role, you will...
-
Ict Outbound Telemarketing
2 weeks ago
Melbourne, Australia Sales Pond Pty Ltd Full time**Who we are**: SalesPond provides exceptional B2B lead generation and sales acceleration services to the top global players in the Information Technology industry, covering all of Asia Pacific and North America. We are the first company world-wide to become a Certified Inside Sales Organisation from the American Association of Inside Sales Professionals...
-
Conversion Rate Optimisation Lead
2 weeks ago
Melbourne, Australia IDP Education Ltd Full time**An ASX listed company partly owned by Australian universities and headquartered in Melbourne, Australia. IDP’s core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training.** **IDP is evolving rapidly, we are transforming to build a globally connected community to guide...
-
Service Optimisation Lead
7 days ago
Melbourne, Australia Asahi Beverages Full time**Your Impact** This role will be responsible for the review and optimisation of services performed by the Business Services team, as well as overseeing the successful transition of services from functional teams within Asahi to the central Business Services team. You will work closely with the Business Process Owner to support and implement changes to...
-
Outbound Account Executive
6 days ago
Melbourne, Victoria, Australia Lightspeed Commerce Full time $60,000 - $120,000 per yearHi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe're looking for aOutbound Account Executiveto join ourHospitalitySales team in Melbourne. You will be responsible for managing a 360 sales cycle through generating a pipeline through prospecting, booking...
-
Outbound Account Executive
6 days ago
Melbourne, Victoria, Australia Lightspeed Full time $90,000 - $120,000 per yearHi there Thanks for stopping byAre you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe're looking for a Outbound Account Executive to join our Hospitality Sales team in Melbourne. You will be responsible for managing a 360 sales cycle through generating a pipeline through prospecting,...
-
Project Lead
2 weeks ago
Melbourne, Australia Head Office St Kilda Rd Full time**The Role** The objective of the role is to maximise VMO access to our Theatres, improve overall operating performance and consistency across the group. This role will focus on 3 primary objectives: - To identify, implement and scale a OneHealthscope approach to theatre scheduling, bookings, admissions and ensure key KPIs are reported and tracked across...
Outbound Optimisation Lead
2 weeks ago
**About Bupa Asia Pacific**
From aged care homes receptionists, dental surgeons, telehealth and admin, to our call centres, data professionals and tech gurus, we’re all in it together - 22,000+ people who keep inspiring each other to explore new possibilities, wherever the challenges of the healthcare world take us.
Where are we heading?
We set a global ambition to be the world's most customer-centric healthcare company, and are committed to excellent customer experiences through service, value, and putting our customer at the heart of everything we do. Care is at our core and will always be a part of how we operate.
More than that, our care puts customers at the heart of everything we do. We make a genuine effort to see the world through our customers’ eyes to make things easy, keep relevant to their needs and showing empathy and understanding.
**About the role**:
This is a permanent, hybrid working, full-time position which can be located nationwide but preferably in Melbourne.
**How will I help?**
Key accountabilities of this role include:
- Managing a suite of outbound strategies designed to grow Bupa’s new businesses and retention results
- Providing continuous improvement of how these strategies integrate into existing technologies and structures, spanning contact centre diallers, SMS, web chat and new digital technologies as they arise
- Working closely with the Head of Channel Analytics to integrate outbound performance insights into ingestible dashboards and visualisations that assist in decision making
- Drive commercial performance by balancing net growth opportunities and operational efficiency to ensure the execution of leads
- Develop new outbound strategies in response to customer impacts, with a strong focus on customer outcomes
**What do I need?**
- Advanced experience in SAS enterprise guide, Microsoft Azure or similar platforms
- Previous experience working in Outbound Contact Centres
- Strong understanding of telephony and digital communications infrastructure
- Strategic problem-solving skills and ability to find opportunities to implement new ideas
**Why work at Bupa?**
We keep our people smiling by helping them improve their lives in and outside of the office.
We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.
We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.
Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few).
We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing and futures.
