Software Implementation Consultant

4 days ago

Melbourne, Australia W Solutions Full time

Permanent role with a hybrid working model
- Plenty of scope and variety with opportunities to learn
- Work with some great professionals and successful teams

Our client is a global software company who specialise in working within the healthcare sector and they are looking for several Software Implementation Consultants to join the team and be part of a fast pace, constantly changing environment.

This is a permanent opportunity, with a hybrid working model with 2 days in the office located in the Melbourne CBD near Albert Park. There are numerous benefits included along with a bonus component dependant on performance.

**Responsibilities**:

- Responsible for the successful implementation of the suite of software products
- Responsible for managing the change journey alongside the customer
- Accurately take requirements relating to the setup and configuration of the required products
- Configure the products in line with best practices and methodology
- Deliver presentations and demonstrations as required
- Report on the progress of implementation projects to the Managing Consultant, maintain and update project reporting documentation
- Plan and manage user level requirements workshops - capturing the business needs and documenting them in a suitable format to reflect the Implementation Objectives
- Ensure Client Services management are informed of any new developments (technical or political) taking place with the client which may impact delivery or relationship
- Identify risks, taking appropriate action and escalating as necessary

**Experience/Knowledge/Competencies You Will Need**:

- Experience within the health sector (Public Acute or Aged Care) is required
- Experience as an implementation consultant is desirable in workforce management
- A technology background is desirable with experience gained in implementing and integrating software either in a client or vendor role
- Experience desirable as a rostering practitioner, gained preferably in a health (Acute or aged care) environment
- Experience in participating in requirements gathering workshops (planning, leading and meeting documentation)
- Experience in delivering product training, both one-to-one and in small groups
- Experience in writing user requirements and specification for development
- Experience in measuring and delivering business benefits

Ultimately this is a great opportunity for someone who genuinely likes a challenge, being outside of their comfort zone, and is open to growing, learning new things and working with a collaborative team who genuinely want to achieve the best result for their clients.

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