Customer Service Officer

19 hours ago


Brisbane, Australia KBH Solutions Full time

Hybrid Work from Home and Office - West End
- Salary negotiation on Exp $54K -$59K plus Super
- Commencing 3rd of November - Rotating Roster

Are you currently in hospitality, retail, call centre or collections and looking for a new career?

We currently have customer service / collections roles with a leading company that will provide you with training to start and continue to develop your career.

The role requires strong customer service skills speaking to customers about overdue accounts.

You will need to be based in Brisbane and be able to work at least two days per week from the office, training will be conducted in the office based at West End and also working from home for 3 weeks running from 8.00am to 4.00pm daily.

Once training is completed hours of work are on a rotating roster between 7.30am to 7.00 pm Monday to Friday. You will be required to work 2 late shifts per week from 11.00am to 7.00pm.

You will be provided with a phone and device to work from home, but you will be required to have a monitor.

Key responsibilities in the role include:

- Make outbound calls to customers regarding an overdue payment on their account
- Maintain accurate account records, ensuring all customer information is up to date
- Adhere to all legislative guidelines and achieve individual KPI's / team targets
- Providing high level customer service in line with client requirements

To be successful in this role you will need to demonstrate:

- A proven track record in customer service (Retail/Hospitality) and or call centre environment
- Excel skills
- Professional telephone manner with outstanding communication skills
- Strong negotiation and problem-solving ability
- Your own (monitor & keyboard) to be able to work from home
- Comfortable working independently as well as within a team

Work for this leading company that will provide you with a career.



  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane - Immediate start - 6 month contract Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head...


  • Brisbane, Queensland, Australia torquejobs Full time $72,000 - $80,000 per year

    We're seeking to appoint an experienced Customer Service Officer to support our CBD-based client. Immediate startThis is a fast-paced role, where you'll be required to provide exceptional customer service to clients by managing inquiries, bookings, complaints, and service coordination in a professional and timely manner.We're ideally looking for someone who...


  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Global company with ongoing support and training - Join our growing team in providing highest level of customer service - Fantastic opportunity working within our offices based in Brisbane CBD Due to continued growth, our client is expanding their Brisbane CBD office and looking to hire multiple Customer Service Offices to join the organisation immediately....


  • Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Ongoing growth opportunities with leading Finance company - Inbound Customer Service Officer Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling queries, offering solutions and identifying cross-selling opportunities for the sales team. Delivering...


  • Brisbane, Australia Inserve Australia Limited Full time

    **Customer Service Officer** - Exciting opportunity to be a part of a high performing Customer Service team - Permanent full-time role - $52,000 plus super **The Company** Construct Services is Australia’s trusted national insurance claims management and property repair company, providing solutions for insurers, underwriting agencies, loss adjusters,...


  • Brisbane, Australia Optimum Consulting Group Full time

    **The Opportunity** Our client is a leader in their field with a culture built on fun, respect, and innovation. They have a reputation for excellence and commitment in their industry. They are seeking a committed and diligent Customer Service Officer to work in with their Customer Service team. Based in the heart of Brisbane, ideally this is an office based...


  • Brisbane, Queensland, Australia Troocoo Full time $60,000 - $80,000 per year

    Our client, a market leading, Australian owned Transport and Logistics company is looking for their next Customer Service Officer. Duties include: Respond to customer inquiries via email and phone in a timely and professional manner.Provide information and updates regarding deliveries, products, and logistics processes.Assist customers with booking,...


  • Brisbane, Australia Ngare Employment Full time

    **Customer Service Officer** We are seeking enthusiastic and motivated Customer Service Officers to join our growing team in Brisbane. In this entry level position, you will be required to respond to telephone enquiries from clients and process their requests for interpreting sessions. You will be friendly, personable, and polite, with a commitment to...


  • Brisbane, Australia Westpac Banking Corporation Full time

    Customer Service Officer You will be the face of St George helping our customers reach their financial objectives! - **Join a supportive team in our St Geroge Brisbane City branch**: - **Permanent part time role 35 hours per week**: - **Customer service role working with the local community** The Westpac Group has a rich heritage and offers employees a...


  • Brisbane, Australia IPAR Full time

    **Company Description**: mlcoa is an established premier provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Due to internal movements we are seeking an enthusiastic and driven Client Services Officer, who is a skilled Customer Service...