Supervisor Debt Recovery

**Job no**: 910460
**Work type**: Full time
**Location**: Adelaide CBD
**Categories**: Administration, Business and Management
- **Central Adelaide Local Health Network, Various Locations**:

- **Salary ASO-4 $76,561 - $80,256 p.a. + Superannuation and Salary Sacrifice Benefits**:

- **Full-time temporary up to 6 months**

**About the Role**

Are you a strong communicator with a passion for leadership and process improvement? As the Supervisor, Debt Recovery, you will play a key role in managing and coordinating the efficient recovery of outstanding debts across the portfolio. You’ll be responsible for overseeing complex and high-risk debtor cases, making outbound collection calls, preparing write-offs, and ensuring compliance with debt management policies. Your ability to take initiative and maintain attention to detail will be essential as you monitor the debt book and contribute to accurate, timely reporting.

In this role, you’ll also support and guide a dedicated team of Revenue Officers - Debt Management, providing hands-on supervision, training, and coaching. Your experience in debt recovery and your collaborative leadership style will help drive continuous improvement in systems and procedures. If you’re ready to take the lead in a vital function that supports the financial sustainability of the health system, we’d love to hear from you.

**About You**

You are a confident and capable leader with a strong background in debt management or finance, and you thrive in dynamic, high-pressure environments. Your ability to motivate teams, navigate complex challenges, and maintain a strong customer focus makes you an ideal fit for this role.
- Proven experience supervising teams in debt management, finance or billing
- Strong analytical and problem-solving skills with a high attention to detail
- Excellent written and verbal communication skills across all stakeholder levels
- Sound knowledge of hospital-based debt management and billing systems

**About CALHN**

At Central Adelaide (CALHN), we’re shaping the future of health through excellence in clinical care, research, and innovation. As South Australia’s largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it’s expected, but because our values guide us to be our best.

Join us and be part of a team that’s driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories, our network, and the opportunities to be part of CALHN.

**Benefit of Joining CALHN**

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

- **Salary Attractions**: Flexible options for salary packaging covering living expenses, meal and entertainment allowances, and novated leasing.
- **Annual Leave**: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.
- **Flexible Work Arrangements**: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
- **Health and Fitness Benefits**: Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families.
- **Career Opportunities**: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.
- **Employee Assistance Program**: Confidential counselling and support services are available via our Employee Assistance Program.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

**Our Commitment to Diversity and Inclusion**

**Application Information**:

- Please refer to the role description for essential educational/vocational qualifications that may be required.
- SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

**Job ref: 910460**

**Enquiries to**:
Debbie Underwood

Position: Manager Debt Management
Phone: 71172380

**Application Closing Date**

11:55 pm Friday 8 August 2025

**Refer to the SA Health Career Website -**How to apply** for further information**

Australian applicant guidelines

**Advertised**: 25 Jul 2025 Cen. Australia Standard Time
**Applications close**: 08 Aug 2025 Cen. Australia Standard Time