Collections Consultant

2 days ago

Adelaide, Australia ROBERT WALTERS AUSTRALIA Full time

Are you an experienced collections professional looking to take the next step in your career? Join the dynamic team as a Collections Officer, where you’ll play a pivotal role in managing overdue debts and enhancing the financial health of clients through efficient debt recovery practices.

About the Role:

- Execute comprehensive debt recovery strategies to manage overdue debts
- Liaise with internal teams, insurers, and external stakeholders to ensure smooth collection processes
- Negotiate payment plans with debtors and issue demand communications (letters, emails, phone calls)
- Maintain accurate records using relevant systems and ensure compliance with internal policies and external regulations
- Provide prompt and courteous service to all stakeholders while maintaining confidentiality
- Prepare collection reports for clients as required
- Actively contribute to continuous improvement initiatives and quality standards
- Results-driven with strong attention to detail and quality orientation
- Resilient under pressure with excellent communication skills (written and verbal)
- Collaborative team player with strong organisational abilities
- Service-oriented mindset with high levels of professionalism and confidentiality
- Minimum 1-2 years in a collections role or similar required

What’s on Offer:

- Initial 6-month contract with possibility of extension and permanency
- Opportunities for personal and professional development
- Attractive Hourly Pay Rate
- Immediate Start Available

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Shaan Kelly on 08 8216 3535 for a confidential discussion.

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