Recoveries Coordinator

4 days ago

Greater Adelaide SA, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Adelaide, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of the role will be to identify and manage a portfolio of overpayment recoveries, supporting the business to achieve legislative requirements.

This will be a full time, permanent position based in our Adelaide office, with flexibility to work from home once fully trained.

YOUR RESPONSIBILITIES
- Analyse potential overpayments flagged to the team to confirm that the overpayment has occurred and the amount of the overpayment.
- Manage a portfolio of overpayment recoveries, assessing financial circumstances, and working with stakeholders to repay debts.
- Undertake debt recovery actions, including liaison with external legal providers.
- Provide advice to internal and external stakeholders regarding payments and recoveries.
- Create and maintain strong relationships with all stakeholders, internal clients and management teams to facilitate an effective delivery of decisions made

ABOUT YOU
- Demonstrated oral and written communication skills to engage in meaningful conversations with stakeholders.
- Excellent attention to detail to manage competing priorities with accuracy
- Strong problem solving and analytical abilities to investigate and inform decisions when challenges arise.
- Effective negotiation skills to negotiate, influence and build effective relationships to manage expectations and build rapport to achieve positive outcomes
- Previous debt collection experience is highly desirable, but not essential

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

  • Recovery Coach

    2 weeks ago

    Adelaide, South Australia Recovery Plus Support Full time

    Recovery Plus Support, an innovative presence in the Recovery Coaching spaceStep forward now and become part of the driving force behind our mission to empower NDIS Participants towards recovery coaching that leads to a fulfilling life. This opportunity is your gateway to a mental health career where you can thrive through our professional Recovery Coaching...

  • Senior Recovery Administrator

    2 weeks ago

    Adelaide, South Australia beBeeDisaster Full time $60,000 - $80,000

    Disaster Recovery CoordinatorMake a significant contribution to disaster recovery efforts in a dynamic and rewarding environment. As a Disaster Recovery Coordinator, you will play a key role in supporting the Operations Team and delivering exceptional service to internal and external stakeholders.Key Responsibilities:- Provide high-level administrative...

  • Ndis Support Coordinator

    6 days ago

    Greater Adelaide SA, Australia UnitingSA Full time

    **Empower Lives. Build Community. Thrive with Purpose.** Looking to make a real difference in people’s lives while maintaining flexibility in your work? Join UnitingSA as a **part-time NDIS Support Coordinator/Recovery Coach** and support participants across **Adelaide** to build independence, achieve their goals, and live life on their terms. This is...

  • Peer Recovery Specialist

    2 weeks ago

    Adelaide, South Australia beBeeMentalHealth Full time $58,709 - $63,000

    About the Role:Support individuals who are navigating their mental health journeys by drawing from personal experiences of recovery and challenges.Guide consumers in defining their mental health experiences, narratives, and identities.Work towards increasing cultural safety for diverse consumers within the mental health care system.Assist consumers in...

  • Community Recovery Specialist

    2 weeks ago

    Adelaide, South Australia beBeeSocialWorker Full time $88,255 - $102,240

    Job DescriptionThe primary role of this position is to provide clinical services and support to consumers in a recovery-focused environment. This involves delivering consumer-centred, strengths-based rehabilitation services tailored to individual needs, helping clients acquire the skills and resources necessary for fulfilling living, learning, and working in...

  • Empower Lives Through Innovative Recovery Coaching

    2 weeks ago

    Adelaide, South Australia beBeeMentalHealth Full time $45 - $90

    Recovery Coach RoleWe are seeking a skilled Recovery Coach to empower individuals towards recovery through our innovative coaching program.Key Responsibilities:Develop recovery-focused relationships with participants, guiding them in recovery planning and support coordination.Facilitate personalized support, manage administrative tasks, and link participants...

  • Adelaide NDIS Support Coordinator and Psychosocial Recovery Coach

    2 weeks ago

    Adelaide, South Australia Evina Connect Pty Ltd Full time

    OverviewAdelaide NDIS Support Coordinator and Psychosocial Recovery CoachLocation - Adelaide and Greater South Australia RegionWe are seeking passionate and dedicated NDIS Support Coordinators, Specialist Support Coordinators and Psychosocial Recovery Coaches to join our team of independent contractors. This role is unique, in that it is overseen by both a...

  • Care Coordinator

    2 weeks ago

    Greater Adelaide SA, Australia Nunkuwarrin Yunti Full time

    Posted: 09/12/2024 Closing Date: 06/01/2025 **Job Type**: Fixed-Term Contract Location: Wakefield St, Adelaide Job Category: Community Services and Development - This role is a full time position, on a fixed term contract until 30 June 2025._ **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation...

  • Finance and Coordination Support

    2 weeks ago

    Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 5 - $84,794 - $93,020 per annum plus superannuation - Energy Performance & Security Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Darwin, NT,Hobart, TAS,Melbourne, VIC,Perth, WA,Sydney, NSW - play a key role in supporting the delivery of high-quality financial services, analysis and advice to support effective decision-making and critical policy...

  • Road to Recovery Support

    2 weeks ago

    Adelaide, South Australia beBeeRehabilitation Full time $96,000 - $124,000

    Rehabilitation SpecialistAs a Rehabilitation Specialist, you will play a vital role in guiding clients as they return to life after physical or psychological injury.You will work closely with clients to develop and implement personalized rehabilitation plans, taking into account their unique needs and goals.Developing and implementing comprehensive...