Medical Receptionist/administration

4 days ago

Brisbane, Australia AR Plastic surgery Full time

✨ Medical Receptionist / Administration - Join a Boutique Plastic Surgery Team ✨

**Location: Auchenflower, Brisbane | Full-time or 4-day part-time considered**

We’re growing - and we’re looking for a detail-driven, warm, and highly organised **Medical Administrator** to grow with us.

We work side-by-side with our specialist plastic surgeons to deliver care with empathy, integrity, and clinical excellence. Guided by _Meliora_—the pursuit of ever better care—we strive to create exceptional, patient-centred experiences delivered with compassion, precision, and professionalism.

**What You’ll Be Doing**
- Greeting patients and visitors in a friendly and professional manner
- Scheduling and coordinating patient appointments, including follow-ups and scheduling surgery
- Managing and maintaining patient records and files, ensuring documents are prepared and complete ahead of appointments or surgery
- Accurate data entry with a high awareness of privacy and confidentiality
- Assisting the team with preparation of estimates and correspondence
- Processing consultation, medicare claims and minor procedure billing
- Liaising with medical professionals and healthcare providers as needed
- Supporting general administrative duties such as ordering supplies, preparing theatre and pre-operative packs, and assisting with clinical correspondence
- Maintaining a welcoming and tidy clinic appearance
- Supporting the day-to-day operations of the clinic by undertaking additional duties as directed by the Practice Manager

**Who You Are**
- 2-3+ years of experience in a specialist surgical or private healthcare setting
- Warm, clear communicator with strong written and verbal skills
- Exceptionally organised and detail-oriented
- Tech-savvy—comfortable using electronic medical records (Xestro ideally) and the Google Workspace platform
- Professional, calm, and adaptable under pressure
- Proactive, collaborative and solution-focused team player
- You maintain a polished, professional appearance
- Committed to creating an exceptional patient experience
- Aligned with our MELIORA values—striving for ever better care

**What We Offer**

A kind, respectful, and professional team culture
Work that is purposeful and patient-centred
A part-time (4 days) or full-time role (with the option of accrued day off) - flexible to fit the right person
Ongoing development and regular team training

**How To Apply**:
**Job Types**: Full-time, Part-time

Pay: $30.00 - $38.00 per hour

Application Question(s):

- How long have you worked in a healthcare setting?

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Location: In person

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