Medical Receptionist

2 weeks ago

Brisbane, Australia Ausdocs Group Full time

Highgate Hill Doctors is a privately owned practice providing families with high quality Primary Health Care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.

**About the role**

We have an exciting opportunity for an experienced Medical Receptionist to join our team in a Part-time or Casual capacity. Opening hours of the Practice are 7.30am to 5.00pm Monday to Friday, along with Saturday mornings.

**Your responsibilities**:

- Front desk management including all administration duties
- Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
- Maintenance of the Best Practice patient database
- Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
- General housekeeping and upkeep of reception area and Doctors consulting rooms

**About you**

You are an experienced Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.

**Skills & Experience**:

- Minimum 12 months experience as a medical receptionist (required)
- Experience with Best Practice software (preferred)
- Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billings
- Ability to maintain patient confidentiality
- Exceptional verbal communication and interpersonal skills
- Reliable and punctual

Casual / Part-time hourly rate to be in accordance with Fair Work covered under the Health Professionals and Support Services Award 2020 (Modern Award) dependent on your level of experience.

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