Business Office Clerk

2 days ago

Melbourne, Australia Ramsay Health Care Full time

**Join the Administration team at** **Warringal Private Hospital**. **Part Time Opportunities**

**About the Role**

As a Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Key responsibilities of this job include:

- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**About You**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

You will also bring:

- Computer literacy including the Microsoft Office suite of programs
- Experience either in a medical admissions or pre-admissions position.
- Experience with Patient Management Systems, ideally Meditech, is highly desired, though not essential.

**About us**

Owned and operated by Ramsay Health Care, Australia's largest and most respected private hospital operator, Warringal Private Hospital has an established national and international reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years, and leading medical tourism from all over the world. Specialising in Cardiology, Cardiothoracics, Orthopaedics, Sports Medicine, Pain Management and Oncology, the hospital provides a comprehensive range of medical and surgical services, Warringal Private Hospital provides the highest standard in all areas of health care.

**How to Apply**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **including a third dose if required under State health orders
- _Must provide a _**National Police** check conducted within the previous 12 months

According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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