Business Office Clerk

2 days ago

Melbourne, Australia Ramsay Health Care Full time

**Multiple Casual opportunities available**:

- **Have a say in your roster
- we listen - flexible hours for work life balance**:

- **Learn and grow with us, we offer assistance and support for professional development**

**About The Role**

The Avenue Hospital is seeking for an experience and adaptive Business Office Clerk. In this position you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception, administration and clinical teams by coordinating the necessary clerical requirements for patients’ admission to discharge.

Key responsibilities of this job include:

- Admission scheduling processes to ensure appropriate bed management and utilisation
- Managing incoming and outgoing calls to the front desk.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.

**Your Skills and Experiences**

To succeed in this role, you will be an enthusiastic individual with a passion for customer service and enjoys being part of a busy environment. The ability to converse and be empathetic while managing a busy flow of admissions and discharges is a key skill needed for this role. You will have strong communication and interpersonal skills and should be comfortable working in a team of doctors, nurses, pathologists, administrators and non-clinical staff.

You will also bring:

- Computer literacy including the Microsoft Office suite of programs
- Experience in a administration setting or a reception role will be ideal.
- Experience with Patient Management Systems is highly desired, though not essential.

**Why Choose a Ramsay Career**

Our hospital has 11 operating theatres, large day surgery centre, a High Dependency Unit, a Dermatology Centre and advanced interventional imaging services (including MRI, CT and Ultrasound).Comprehensive Pathology, Pharmacy, Physiotherapy, Occupational Therapy, Dietetics, Pre-Admission and Discharge Planning services are also available onsite

Benefits of Ramsay:

- **_Ramsay Employee Club_** - access deals across multiple retail & hospitality venues, and discounts across entertainment ticketing
- **_Employee Assistance Program_** - access counselling, wellbeing services, legal and financial assistance
- **_Access to Ramsay corporate discounts_** including private health insurance choices, gym memberships, discounted IT hardware and software and travel/ holiday discounts.
- Learn and grow with us, we offer assistance and support for **_professional development_**

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

***How to apply**

For enquiries, please contact:
Sheryl Vail, Front Office Manager

Application Close

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