Support Services Manager

4 days ago

Canberra, Australia National Capital Private Hospital Full time

SUPPORT SERVICES MANAGER - FULL TIME

Have you got what it takes to manage a large team of patient service officers, wards persons, housekeeping and catering?

**About Us**:
We work together for better care.

National Capital Private Hospital is a 148 bed facility located in Garran ACT. Our hospital provides a range of acute and medical healthcare services including orthopaedics, cardiology, cardiothoracic surgery, general surgery, neurosurgery, plastic surgery, vascular surgery, urology and geriatric medicine.

Healthscope is a leading private provider of integrated health services in Australia. We are focused on providing exceptional services to our customers across 42 hospitals. Our team of over 18,000 employees understand that healthcare is a special business, 24/7, 365 days a year our team provide quality care and positively contribute to the clinical outcomes of our patients.

**Healthscope Rewards**:

- Corporate Health Cover - discounted Health Insurance
- Memberships.
- Fitness Passport
- Banking and Financial Wellbeing
- Discounted H&R Block
- Competitive rate of pay
- Opportunity for career development

**The Role**:
National Capital Private Hospital is looking to hire a Support Services Manager to join our hospital leadership team. To be successful in the role, you will have excellent customer service skills, managerial capabilities and understand the importance of hospital Infection Control/ hygiene standards.

**As Support Services Manager your responsibilities will include**:

- Daily operation and management of the Support Services Department (Catering, Housekeeping and Wardsperson).
- Ensure Australian Standards including infection control standards and food handling standards are maintained at all times and audited at designated periods.
- Take an active role in the management of Work Health and Safety (WH&S) issues pertaining to the department ensuring a safe work environment and safe practice for staff.
- As a key member of the management team providing strategic leadership and operational support to facilitate and coordinate the delivery of optimum quality service through the effective management of human, financial and material resources is an expectation.
- The Support Services Manager will work as part of the healthcare team, adhere to Healthscope and site policies and procedures, contribute to the efficient and economic running of the unit, and participate in working parties or committees as required.
- Demonstration of a commitment to continuous quality improvement through National Safety and Quality Healthcare Standards (NSQHS), Workplace Health and Safety practices and an achievement of hospital/facility accreditation whilst delivering a high standard of customer service at all times is integral to this position.

**Selection Criteria**:

- Experience in a Hospital/Hotel/Cleaning/Food Services Management
- Demonstrated experience in staff supervision and rostering
- Experience in budgets and financial resources
- Proven organisational and time management skills
- Well-developed written and verbal communication skills
- Good computer skills and working knowledge of MS Excel

**Applications close**: 16th October 2024

**For further enquiries**: Please contact Elizabeth Porritt, General Manager on 02 6222 6606

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