Support Worker

About Himayat

Himayat is a Canberra-based social enterprise and registered NDIS provider that empowers migrants, refugees, and community members to live with dignity, independence, and purpose. We provide culturally responsive disability and aged care services that respect each person's story, language, and lived experience. Our model is built on trust, inclusion, and belonging - helping people not only access support, but thrive in community.

Role Description

We are seeking experienced and flexible Disability Support and Aged Care Workers to fill a range of casual roles available in our growing team. This involves playing a vital role in supporting participants to achieve their goals, maintain independence, and enhance quality of life. You will provide high-quality, person-centred care in alignment with Himayat's values, NDIS Practice Standards, and individual support plans.

Key Responsibilities

1. Participant Support

• provide personal care, domestic assistance, meal preparation, and community access support.
• support participants with daily living activities in line with their care plans and preferences.
• encourage independence, dignity, and participation in social and community life.
• assist with mobility, transport, and appointments as required.
• deliver culturally sensitive and trauma-informed care, especially for participants from migrant and refugee backgrounds.

2. Communication & Documentation

• maintain accurate and timely records in our HR and care management systems.
• report progress, incidents, or changes in participant needs promptly to supervisors.
• respect confidentiality and ensure privacy is maintained at all times.
• communicate effectively and compassionately with participants, families, and team members.

3. Compliance & Safety

• follow Himayat's policies, NDIS Code of Conduct, and Work Health & Safety procedures.
• participate in regular training, supervision, and quality improvement activities.
• ensure infection control, manual handling, and emergency response procedures are followed.
• identify and report risks, incidents, or hazards immediately.

4. Teamwork & Collaboration

• work collaboratively with other support staff, coordinators, and allied health professionals.
• contribute to a positive, respectful, and supportive team culture.
• participate in staff meetings and reflective practice sessions.

Essential Requirements

• Certificate III (or higher) in Individual Support, Disability, Aged Care, or Community Services.
• Current NDIS Worker Screening Check and Working With Vulnerable People (WWVP) card.
• First Aid and CPR Certificate (or willing to obtain)
• Valid Australian driver's licence and access to a reliable, insured vehicle.

Desirable Attributes

• Experience supporting people with disability, mental health challenges, or aged care needs.
• Cultural competence and multilingual ability (particularly in community languages).
• Understanding of trauma-informed and person-centred care practices.
• Empathy, patience, and strong interpersonal communication skills.
• Ability to work independently and adapt to changing participant needs.

What we offer

At Himayat, we are committed to providing a supportive and collaborative work environment that allows our employees to thrive. In addition to a competitive salary, we offer a range of benefits, including:

1. meaningful work that makes an impact
2. flexible working arrangements to promote work-life balance
3. an inclusive culture alongside passionate colleagues with diverse lived experiences
4. opportunities for professional development and career advancement
5. comprehensive health and wellbeing programs

How to Apply

We want to hear your story and understand how you'll contribute to ours.

Please submit a copy of your resume (maximum 3 pages) and cover letter (optional) that outlines your experience and interest for the role

We strongly encourage applications from people with lived experience of migration, seeking asylum, or from refugee backgrounds. If you need any adjustments to the application process, please contact us