Business Support Officer

**About us**

Ipswich City Council currently employs more than 1200 people and promotes a workplace culture built on our values of communication, collaboration, integrity, efficiency and leadership.

Neighbouring the Queensland capital of Brisbane, Ipswich is a blend of old and new as both the oldest provincial city, and fastest growing city in Queensland. Council teams operate across a range of industries delivering a wide range of services to the community, all contributing to a city of opportunity for all where our residents can live work and play.

Our recently transformed Information and Communication Technology Branch plays a key role in delivering a Digital Transformation Project which is a catalyst project of iFuture, Council’s 5 year plan for Ipswich. This will see an ERP upgrade/replacement alongside a broader transformation initiative that incorporates business system rationalisation and business process transformation.

Our teams are making a positive difference for the Ipswich community. Join us, and you can be a part of shaping the operations of council, and future of this region.

**About the role**

The Business Support Officer exercises initiative and judgment when setting priorities and managing workflows, and will have strong attention to detail. They will provide information and advice, respond to internal employee queries, prepare and deliver high-quality briefings and reports, and respond to ad hoc requests, often of a complex nature. They will work collaboratively with others to analyse and resolve ICT business management challenges.

Some of your key responsibilities will include:

- Preparation of routine and ad-hoc reporting on financial, procurement and investment activities
- Conduct data analysis, identify and investigate issues with data, and cleanse and prepare data to support the Branch operations and sound decision-making
- Investigation, research, analysis, administrative and project support for the Business Manager, Investment Lead and the Office of the Chief Information Officer
- Contribute to the development and maintenance of Branch dashboards
- Build and sustain effective stakeholder relationships to anticipate, analyse and support their needs
- Provide support for procurement activities for the ICT Branch
- Undertake financial and business analysis to support ICT investment decisions
- Provide support for the annual budget process
- Support contract management and identify business improvement opportunities

**About you**

To be successful in this role you will ideally have relevant experience and/or relevant qualifications in Accounting, Commerce, or a related field, as well as:

- Experience in budget preparation and management, cost management and reporting financial performance
- Experience in preparing, transforming and presentation of financial and other data for use in reporting and analysis
- Be a problem solver, self-motivated and have excellent planning and organisational skills
- Demonstrated experience with, or demonstrated capability to rapidly acquire capabilities in, Power BI, Excel, ServiceNow or other business intelligence and analysis platforms

**What's on offer?**

This is a permanent Level 5 role with a salary package commencing at $86,974 to $90,727 plus superannuation of up to 12%.
- Join us as a key member of the team delivering the technological foundations of Council’s vision for the City of Ipswich and future of Council service delivery
- Genuine demonstrated commitment to flexible work with options for working from home
- When working from the office, enjoy the excellent facilities of working out of a our new building at 1 Nicholas Street
- Four (4) weeks annual leave with 17.5% loading
- Ongoing learning and development and career opportunities
- A range of progressive health and wellbeing services

If you feel you have the right skills for the role, you align with our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

**How to Apply**

Please submit:

- a cover letter of no more than 2 pages describing how and why your skills and experience will assist Council to achieve the results required for this role
- a resume of no more than 4 pages

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position (which may include police record checks).

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination and violence.