Business Support Officer

**About us**

Neighbouring the Queensland capital of Brisbane, Ipswich is both the state’s fastest growing area and oldest provincial city. It is a dynamic blend of rich heritage, proud communities, diverse landscapes and a lively energy all contributing to a region full of liveability and opportunity.

Ipswich City Council currently employs more than 1200 people and promotes a workplace culture built on our values of communication, collaboration, integrity, efficiency and leadership. Council teams operate across a range of industries delivering a wide range of services to the community, with one common purpose:
**_‘To proudly enhance the quality of life for our community'_**

We achieve this by embedding our values in all that we do. Our high performing teams are making a positive difference in the community, and you can be a part of history in shaping the future of this region, which is a catalyst for major growth.

**About the role**

As a Business Services Officer you will be part of the Business Services team and will be responsible for assisting the IED Business Services Manager in the provision of business and cost administration services, business systems and business improvement initiatives.

Some of your key responsibilities will include:

- Undertake the department's cost administration requirements, including requisitions, change requests, correct receipts, and receipting requirements in accordance with procurement directives, policies, and procedures.
- Assess and resolve issues preventing the timely payment of supplier invoices in consultation with Finance, the requesting officer and external clients.
- Monitor and maintain department purchase orders in accordance with current procurement directives including ensuring the accurate capture of budget commitments and delivery timeframes.
- Administer and maintain Infrastructure and Environment related data in the relevant Council corporate systems.
- Provide high level support, advice, and recommendations to Branch and Section Managers in relation to systems and business support services including identifying required changes to procedures and documentation.
- Assist key stakeholders with a range of departmental matters, including training, awareness, and implementation of system and business improvement initiatives.
- Support the Business Services functions within the Infrastructure and Environment Department including the regular review, refinement and improvement in processes, procedures and systems.

**About you**

To be successful in this role you will have:

- An excellent fit with our values of communication, collaboration, integrity, efficiency, and leadership
- Account reconciliation and cost administration experience and or purchasing experience
- The ability to adapt and flourish in an ever-changing environment
- Analytical and decision-making skills within a multifaceted governance framework
- Exceptional customer service and stakeholder engagement skills

**What's on offer?**

This is a Permanent full time role, Level 3 to 5 commencing at $71,978 plus superannuation of up to 12%.
- Joining Council as a key member of a team that is passionate and dedicated to building a positive, inclusive, and constructive workplace culture
- Genuine demonstrated commitment to flexible work
- Four (4) weeks annual leave with 17.5% loading
- Ongoing learning and development and career opportunities
- A range of progressive health and wellbeing services

If you feel you are a good fit with our values and are passionate about enhancing the quality of life for the Ipswich community, then this could be the role for you.

**How to Apply**

Please submit:

- a cover letter of no more than 2 pages describing how and why your skills and experience will assist Council to achieve the results required for this role
- a resume of no more than 4 pages

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position (which may include police record checks).

Ipswich City Council is an Equal Employment Opportunity employer. We are committed to building a diverse and inclusive workplace by supporting equal opportunities regardless of gender, culture, generation, sexual orientation, or disability. We promote a respectful workplace culture that is free from all forms of harassment, workplace bullying, discrimination, and violence.