Executive Support Officer

About us
The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.
The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.
The QFD is an organisation that is focused on reframing the department's relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through the Path to Treaty, Closing the Gap and building our cultural capability.
Purpose of the role
QFR regional operations maintain a consolidated strategic overview of regional service capability and capacity which enables a combination of specialist services and operational response within a region and/or whilst on deployment to emergency events. Each regional hub is led by an Assistant Commissioner who focuses on coordination across services, connecting with stakeholders, building capability and ensuring the needs of the community are met through local decision-making and place-based service delivery.
Reporting to the Assistant Commissioner the regional Executive Support Officer provides high-level confidential executive and administrative support to the regional Assistant Commissioner, including human resource and financial administration, records management and secretariate duties, as required for the coordination and delivery of QFD integrated services across their region.
Key requirements
Highly desirable requirements
- Experience with provision of administrative support in senior executive environment and experience within regional location/s

Your key accountabilities
Your part in the ongoing success of our department, in supporting key frontline services will see you responsible for a variety of work, including, but not limited to:

- Provide a high standard of confidential executive, administrative and business support which includes: screening of phone calls
- managing appointment diary, organising meetings, workshops, conferences, travel and other events
- collation, preparation of briefing documentation, coordinating quality assurance of correspondence, reports, presentations, speeches, agendas, minutes and preparation of drafts.
- Monitor, prioritise, register, action and disseminate incoming correspondence to effectively manage critical information and workflows.
- Communicate and liaise with staff, clients and stakeholders on a wide range of issues affecting the regional hub business operations in a professional and positive manner.
- Coordinate the administrative operations of the regional office of the Assistant Commissioner to ensure that practices and activities are delivered in a timely and efficient manner.
- Provide secretariat support as required to meetings and committees by preparing agendas, recording and circulation of minutes and follow up on actions and outcomes.
- Provide procedural advice and guidance to support staff across the regional hubs and undertake reviews and implement changes to administrative systems (including filing, recording and reporting systems) to improve processes and outcomes.
- Ensure office equipment, resources and supplies are efficiently and effectively maintained.

Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
Vision
- Stimulates ideas and innovation
- Makes insightful decisions

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- Loyalty
- Applications from recruitment agencies will not be accepted.
- For further information regarding the Role Description or to apply, please click on the APPLY ONLINE button belowThis work is licensed under a Creative Commons Attribution 3.0 Australia License.