Sales Support Officer

3 days ago

Ipswich, Australia JBS Australia Full time

JBS Australia’s Northern Division operates five strategically-placed processing facilities as well as five feedlots across Queensland and New South Wales, with access to an extensive network of quality cattle. Our network provides the ability to meet the specific demands of various market segments with an extensive range of grain-fed and pasture-fed products.

JBS Australia is the largest and most respected meat and food producer in Australia. We have a strong portfolio of leading and renowned beef, lamb, pork, salmon and value-added branded products, such as AMH, Swift, Primo, Murray Valley and Huon.JBS Australia is a part of the global JBS business, the largest animal protein business in the world, and the second largest food company, with operations in North America, South America, Europe, Australia and New Zealand. JBS is a dynamic, exciting organisation with a focus on growth and continuous improvement. JBS Australia’s Northern (beef) and Southern (beef and lamb) Divisions operate 10 processing plants and 6 feedlots across eastern Australia. The operation drives and fosters the JBS culture of excellence and believes success is achieved through hard work. JBS can provide you with more than a job, it can provide a long-term rewarding career.

**About the role**:
Perform general administrative duties and provide support to the Sales Team as required. The Sales Support Officer is the first point of contact for customers and logistics companies. The Sales Support Officer is accountable for the provision of high-quality customer service.

**Responsibilities include (but not limited to)**:

- Data entry of sales contracts and production scheduling into our bespoke ERP system
- Coordinating logistic requirements as required, both domestic and export
- Field and achieve appropriate outcomes from all customer enquiries
- Liaise with relevant internal and external departments to ensure efficient delivery of service

**About you**:

- Sound written, numeracy and demonstrated computer literacy, Excel, Word, PowerPoint and Outlook.
- High quality customer service focus.
- Excellent attention to detail.
- Strong people skills and ability to develop relationships easily with key customers, JBS Management and Plant Teams.
- Ability to work effectively autonomously and with mínimal supervision.
- Demonstrate a good level of organisational and time management skills.
- Beef industry knowledge would be advantageous.

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