Service Advisor

1 week ago

Burwood, Australia Burwood Mazda Full time

The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business. Our company employs over 300 valued employees covering various franchises and multiple sites. Built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, our people are genuinely considered one of our premium assets.

**About the Role**
We are seeking a motivated and enthusiastic **Service Advisor** to join our Mazda team on a full-time basis. As a Service Advisor, you will be someone who enjoys a challenge, working in a team environment with great customer service skills.

**Responsibilities**:

- Being the first point of contact for our customers, you will determine their requirements and communicate with them to ensure a positive customer experience
- Liaising with the workshop and parts departments
- Quote repair jobs and liaise with customers ensuring they are given the best possible Customer Service experience
- Meeting and exceeding manufacturers CSI targets

**Requirements for the role will involve the following**:

- Experience in a similar role within a Retail Automotive Service Department
- Excellent communication, numeracy and customer service skills
- Willing to go above and beyond to exceed customer expectations
- Sound automotive technical knowledge
- Punctual and reliable
- Have a professional attitude and be well organised
- Current driver licence
- Be able to work in a team environment
- Demonstrate care and attention to detail
- Have the right to work in Australia with residency entitlements

**What we offer**:

- Attractive salary and commission package
- Car allowance or company car provided
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies
- Employee Assistance Program with access to comprehensive health and wellbeing resources

Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

  • Service Advisor

    1 week ago

    Burwood, Australia Penfold Motor Group Full time

    Join **Penfold Motor Group**, a proud Australian-owned business and part of the Peter Warren Automotive Holdings family. We represent some of the finest vehicle brands and offer a complete range of services, including expert mechanical servicing, to cover all aspects of vehicle ownership. With over 300 dedicated employees across multiple locations in...

  • Claims Advisor

    7 days ago

    Burwood, Victoria, Australia Transport for NSW Full time

    OverviewClaims Advisor (up to 4 months temporary opportunity)Join to apply for the Claims Advisor (up to 4 months temporary opportunity) role at Transport for NSW.Organisation/Entity: Transport For NSWJob category: ProjectsJob location: Burwood, NSW, AU, 2134Job reference number: 101713Employment type: Fixed Term Full-TimeSalary range:...

  • Claims Advisor

    1 week ago

    Burwood, Australia Transport For NSW Full time

    **Claims Advisor (up to 4 months temporary opportunity)**: - Organisation/Entity: Transport For NSW - Job category: Projects - Job location: Burwood, NSW, AU, 2134 - Job reference number: 101713 - Employment type: Fixed Term Full-Time - Salary range: $97207.0-$106930.0 **You’re agile, keen and open to meaningful work and opportunities that come your...

  • Claims Advisor

    1 week ago

    Burwood, Victoria, Australia Transport for NSW Full time $104,000 - $130,878 per year

    Claims Advisor (up to 4 months temporary opportunity)Organisation/Entity: Transport For NSWJob category: ProjectsJob location:Burwood, NSW, AU, 2134Job reference number: 101713Employment type: Fixed Term Full-TimeSalary range: $ $ You're agile, keen and open to meaningful work and opportunities that come your way.You'll have the opportunity to use your...

  • Claims Advisor

    1 week ago

    Burwood Council, Australia Transport for NSW Full time

    OverviewClaims Advisor (up to 4 months temporary opportunity)Join to apply for the Claims Advisor (up to 4 months temporary opportunity) role at Transport for NSW.Organisation/Entity: Transport For NSWJob category: ProjectsJob location: Burwood, NSW, AU, 2134Job reference number: 101713Employment type: Fixed Term Full-TimeSalary range:...

  • Principal Advisor Workplace Relations

    1 day ago

    Burwood East, Australia Emergency Services Telecommunications Authority Full time

    About ESTA ESTA is the critical link between the Victorian community and the state's emergency services agencies, partnering with those agencies to improve service delivery to the community. It provides Victoria's 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES. Its vision is to be a high-performing team trusted by...

  • Advisor, People Experience

    2 weeks ago

    Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

    Job Function: People and Culture - Date Posted: 15 Aug 2025 - Job Requisition ID: 2323 - Impactful people focused role, working in the emergency services sector - Opportunity to design and deliver meaningful workplace culture initatives - Permanent, full-time hybrid role, based in Burwood East About Triple Zero Victoria Triple Zero Victoria (TZV) provides...

  • Workers Compensation Claims Advisor

    2 weeks ago

    Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

    Job Function: Health, Safety & Wellbeing - Date Posted: 28 Feb 2025 - Job Requisition ID: 2096 - Newly created position - Flexible work arrangements available - Permanent, full-time position **About Triple Zero Victoria**: Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It...

  • Human Resources Advisor

    2 weeks ago

    Burwood East, Australia Emergency Services Telecommunications Authority (ESTA) Full time

    Job Function: People and Culture- Date Posted: 11 Oct 2024- Job Requisition ID: 1850 - Join a supportive and connected team focused on providing best-practice HR advice - Hybrid working options available at a values-based organisation - Full-time, ongoing role based at Burwood East **About Triple Zero Victoria**: Triple Zero Victoria (000VIC) provides the...

  • Advisor, People Experience

    5 days ago

    Burwood East, Victoria, Australia Triple Zero Victoria Full time $90,000 - $120,000 per year

    Impactful people focused role, working in the emergency services sectorOpportunity to design and deliver meaningful workplace culture initatives Permanent, full-time hybrid role, based in Burwood EastAbout Triple Zero VictoriaTriple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It...