Administrative Support

2 days ago


Heidelberg, Australia Mercy Health Full time

**ABOUT THE ROLE**:

- The genetic administrator will work closely with the team to ensure best patient care. They will also need to work independently gathering information from other health services to provide all relevant information to the genetic counsellors. This department is part of Mercy Perinatal who provides multidisciplinary care to high risk pregnant women.
- Genetics department at Mercy Hospital for Women, Heidelberg
- Permanent part-time 4 days a week
- Complement and support the strategic direction and management of Genetic Services by coordinating and delivering all areas of office administration for the Department
- The role is required to consult and liaise with multiple external agencies, liaising with all levels of clinical and non-clinical staff across Mercy Hospital for Women and other hospitals and genetic services

**ABOUT YOU**:

- To secure this interesting and challenging role, you will need to have excellent interpersonal skills, be highly organised, flexible and self-motivated. The successful applicant will demonstrate an ability to interact with patients with high level sensitivity and care within a Genetic Counselling setting.
- You will be required to work both independently as well as within a team environment, and possess excellent communication and consultation skills and a high level client-focus.
- Drawing on sound judgement and problem-solving skills you will exercise individual judgement when consulting with internal and external bodies and when assessing and referring patients.
- To be successful you will have a Certificate/Diploma (or equivalent) qualification (or working towards)
- Prior experience in a Genetics Clinic or hospital setting would be desirable.
- Excellent organisational ability with attention to detail and ability to work to deadlines

**ABOUT US**:

- Mercy Hospital for Women is a fully accredited Level 6 Public Specialist Teaching Hospital providing both public and private patient care through maternity services, neonatology and paediatrics, perioperative services, gynaecology, women's health and associated health, support and diagnostic services. We are a major teaching hospital and specialist referral centre with the medical, nursing, midwifery and allied health expertise to treat the most complex obstetric, neonatal and gynaecological cases.
- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women's health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- caring for our people and those important to them with generous employee assistance available for employees and their families
- protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Melissa Graetz, Genetic Manager

Melissa Louise Graetz



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