Administrator
5 days ago
Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.
An exciting opportunity currently exists for an enthusiastic and highly experienced **administration officer **to join our **Emergency Department. **This is a** **full time position. It is a customer service focused role and the various shifts worked in the department, cover all week days, evenings and also weekends. You will be the first point of contact for patients. The administration team supports all other clinical teams in the Department. This includes our Short Stay Observation Unit and Paediatrics. We also provide broader support across the hospital including, inpatient ward admissions, transfers and discharges. The Emergency Department has over 89,000 presentations a year, making it one of Victoria's busiest Emergency Departments.
Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
Work with us Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging and an employee assistance program.
Selection Criteria Essential: Must have previous customer service experience
Essential: Must have excellent keyboard and data entry skills
Essential: Must have excellent organisational and time management skills
Essential: Must have the ability to problem solve
Essential: Must be able to communicate effectively in both a written and oral manner
Essential: Must have the flexibility to work different shifts and hours as rostered
Essential: Must have excellent knowledge of MS Office and IT skills
Essential: Must have an appreciation of cultural diversity
Essential: Must have an awareness of the principles of confidentiality
Essential: Must have excellent telephone manner
Essential: Must be able to work both autonomously and within a multi-disciplinary team
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