Customer Service Representative

6 days ago

Silverwater, Australia Solutions Personnel Full time

An international Food manufacturing company have an opening in their friendly customer service team
- Polite
- Good communicators
- Good on telephone
- Good with computers
- Strong Communications Skills
- Must be legally entitled to work full time without any restrictions
- Understand and communicate features and benefits of products

**Job requirements**
- Support back of house and front of house departments
- Process all orders
- Identify areas of concern, opportunities or important feedback and communicate to manager
- Manage, document and resolve all customer enquiries / issues
- Perform outgoing calls to allocated customer portfolios in order to build relationships, introduce new products and grow sales
- Support sales objectives by communicating company’s promotional plan
- Check inventory for stock, support
- Prepare and process credit notes
- Process payments
- Back orders
- Accounts payable / receivable and enquiries
- Input accurate and relevant records into customer database
- Any other duties required within reason
- Call outs when reps on leave etc.
- Contracts/correspondence
- Filing
- Liaising regarding customers deliveries
- Bookings as required
- Comply with all Company policies, WHS and Quality procedures.
- Liaising regarding stock/incoming goods
- Order/picking IT issues
- Process credit claims

Also support the Export Coordinator on a day to day basis with the following support but not limited to:

- Receiving and preparation of export orders from Customers
- Liaise with the production department in the manufacturing of export orders.
- Prepare export documentation, including the legalization of export document
- All other responsibilities required to give Customer Service Support to all export accounts.

**Attributes**
- Demonstrated quality customer service, negotiation and communication skills
- Proven skills in relationship management, call center customer service and achieving targets
- Focused on driving positive outcomes for both the customer and the business
- Motivated by positive customer relationships, sales success, training and development
- Thrive in a fast-paced environment
- Enjoy contributing to a dynamic team
- Computer knowledge
- Ability to multi-task and meet deadlines
- Strong attention to detail
- Advanced listening, written and verbal communication skills
- Empathetic and solution focused
- Can do and willing attitude
- Previous experience within food, service or manufacturing industry recommended

**Pay**:
62K annual plus Super

$33.69 per hour as a casual for first few months

**Job Types**: Full-time, Permanent

**Salary**: $62,000.00 per year

Schedule:

- 8 hour shift
- Morning shift

**Experience**:

- Inbound call centre: 1 year (required)
- Outbound call centre: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

  • Customer Service Representative

    17 hours ago

    Silverwater, Australia Spare Staff Full time

    **Spare Staff **is hiring **Customer Service Representative** for **Osseo Dental Pty Ltd** **How to apply**: Application can be submitted on this link for review: **About us**: Osseo Group (formally Osseo Dental) was formed in 2010 by an experienced team of industry stalwarts armed with over six decades of combined sales, marketing and technical...

  • Customer Service Representative

    17 hours ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Customer Service Representative

    1 week ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Customer Service Representative

    2 weeks ago

    Silverwater, New South Wales, Australia Evse Full time $60,000 - $80,000 per year

    Company DescriptionAbout EVSEAt EVSEAustralia, we're not just selling electric vehicle charging solutions – we're shaping a cleaner, greener future for Australia We're on a mission to make owning an electric vehicle as easy and convenient as possible. Imagine a world where charging your EV is simpler than filling up with petrol – that's the future we're...

  • Customer Service Representative

    1 week ago

    Silverwater, New South Wales, Australia EVSE Full time $50,000 - $80,000 per year

    Company DescriptionAbout EVSEAt EVSEAustralia, we're not just selling electric vehicle charging solutions – we're shaping a cleaner, greener future for Australia We're on a mission to make owning an electric vehicle as easy and convenient as possible. Imagine a world where charging your EV is simpler than filling up with petrol – that's the future we're...

  • Customer Service Representative

    6 days ago

    Silverwater, New South Wales, Australia Kirby HVAC&R Pty Ltd Full time $60,000 - $80,000 per year

    Kirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Silverwater team.Why join us?We are committed to the safety, education...

  • Customer Service/inbound Sales Representative

    3 days ago

    Silverwater, Australia EVSE Full time

    **Company Description** Here at EVSE we put our people first. Our talented, dedicated and passionate workforce strive to keep EVSE at the forefront of EV charging since our inception in 2015. Embracing a vision for a sustainable future, we are dedicated to delivering the latest EV charging technology for every household, business and commercial need. At EVSE...

  • Customer Sales Representative

    6 days ago

    Silverwater NSW, Australia Harmony Stone Gallery Full time $60,000 - $80,000 per year

    About UsHarmony Stone Gallery is a provider of premium natural and engineered stoneproducts across Sydney. With decades of combined experience, our expert team ofsales representatives, fabricators, and installers deliver exceptional quality stonesolutions to both residential and commercial clients. Our passion lies in enhancingthe beauty and functionality of...

  • Sales and Customer Service Coordinator Nsw

    2 weeks ago

    Silverwater, Australia Madison Group Enterprises Full time

    Overview We’re proud to have been recognised as the 21st Best Workplace in 2024 with Great Place to Work, offering a stable, secure, and supportive work environment. This is more than just a job—it’s an opportunity to build your career. We’re looking for a proactive and detail-oriented Internal Sales & Sales Support professional to join our Sydney...

  • Sales Representative

    14 hours ago

    Silverwater, New South Wales, Australia CEDRAY PL Full time $60,000 - $120,000 per year

    We are an established distributor of fasteners, welding and engineering supplies since 1949. The company is built on a team of dedicated individuals and is looking to add a Sales Representative.About the roleYour job will be calling on established accounts and new customers in the from Penrith NSW 2750 to Silverwater 2128 NSW Precinct.Your responsibilities...