Front Office Coordinator

3 days ago

Bankstown, Australia Smiles on Chapel Full time

Join Our Dynamic Dental Team as a Front Office Administrator

Are you an organised and friendly individual with a passion for delivering exceptional customer service?

We are looking for a Full-Time Front Office Administrator to join our family-centred dental practice, where you’ll play a key role in transforming patient experiences and ensuring our day-to-day operations run smoothly.

We are dedicated to transforming confidence and enhancing the dental experience for every patient. From helping young children during their first visit to providing smile transformations for older patients, we focus on creating a positive, tailored experience for each individual. Our team is supportive of each other, bonding over coffee and food, and maintaining high standards in everything we do.

**Key Responsibilities**:

- Greet and assist patients upon arrival, creating a welcoming atmosphere.
- Schedule and manage patient appointments efficiently.
- Coordinate patient billing, inquiries, and treatment plans.
- Maintain accurate patient records and office supplies.
- Assist with administrative tasks and liaise with the dental team to ensure smooth daily operations.

**Required Skills and Qualifications**:

- Previous experience in an administrative role preferable but not required.
- Strong organisational skills with the ability to manage multiple tasks.
- Excellent communication skills, both verbal and written.
- Proficiency with Microsoft Office suite.
- A customer service focus and friendly attitude.

At our practice, you’ll join a supportive, family-like team where we genuinely care for one another. Enjoy opportunities for personal growth, professional development, and working in a collaborative, welcoming environment where your contributions are valued.

Pay: From $30.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Professional development assistance

Supplementary Pay:

- Performance bonus

Ability to commute/relocate:

- Bankstown, NSW 2200: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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