Service Receptionist

5 days ago

South Morang, Australia Eagers Automotive Full time

Supportive team | Positive workplace environment
- Large range of employee benefits | Access to health + wellbeing support
- Largest automotive retailer | Opportunity to develop professional skills/career
- South Morang Toyota is a part of Australia’s most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, and a footprint in every capital city
- there are endless options for progressing your career. We are more than just automotive retailer; we are a multi-faceted cohort of _
**_great people doing great things._**

**South Morang Toyota is now seeking an energetic, professional and motivated Service Receptionist to join our high volume Service department.**

**About this role**

The role is to assist our busy team with provision of a high quality customer service experience for all callers and guests to the dealership on a daily basis.
- Connect with customers at the desk and over the phone, build rapport quickly and act with integrity
- always.
- Deliver an exceptional customer experience with a high level of professionalism.
- Be hungry to learn and humble when mistakes are made
- we are human after all.
- Use your owner’s mindset to manage your time, prioritize the important tasks and ensure that you meet service deadlines.
- Be agile and flexible to change.

We are looking for someone who possesses a professional and efficient manner at all times, that understands the importance of great guest service and promotes a positive brand image.

**Do you have?**
- Strong administration skills
- Working knowledge of MS Office Suite including MS Outlook and Excel
- Ability to understand customer requirements and provide service to a high level
- Manage and schedule customer service bookings
- Ability to meet deadlines and communicate when this is not possible
- Ability to provide a consistent high level of customer service during busy times in reception and on the phone
- Well-developed written and spoken communication skills
- A valid drivers licence

**Here is why you should join Australia's largest automotive retailer**:

- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Ask us about flexible working arrangements_
- As part of Eagers Automotive, we strongly believe in our Core Values: _
**_Integrity | Inclusiveness | Owner’s Mindset | Agility_

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