Automotive Service Advisor Trainee

3 days ago

Essendon Fields, Australia Apprenticeships R Us Full time

Apprenticeships R Us is looking for multiple **Trainee Service Advisors** for a car dealerships in the **Essendon Fields, VIC **areas. This role will combine on-the-job training whilst you work towards your **Certificate III in Business** qualification.

**What is a traineeship?**

A traineeship is a 12 month, paid job that will include hands on training alongside a skilled team of experts with structured learning in order to receive a **Certificate III in Business**. Following this qualification will allow the opportunity of getting promoted after completion.

**Some of your duties as a Service Advisor will include**:

- Determine if technical solutions can be resolved over the phone.
- Accurately record issues and data into a Dealer Management System.
- Conduct transactions; walk customer through process and provide a summary of the service.
- Communicate estimated completion time, regular updates and follow through on each customer vehicle
- Coordinate the delivery time or pick up with each customer
- Follow up with customer on services provided; ensure they are satisfied with the work performed

**Essential Requirements**
- Must be an **Australian Citizen or Permanent resident.**:

- Be able to work in a dynamic, fast paced environment.
- Have a desire to learn.

**Job Type**: Apprenticeship

Schedule:

- 8 hour shift
- Shift work

Work Authorisation:

- Australia (required)

Work Location: In person

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