Supporter Relations Officer

1 week ago

Perth, Australia Australian Wildlife Conservancy Full time

About the role

The Supporter Relations Officer reports directly to the Philanthropy Operations Manager, and will liaise closely with and assist other staff on the Philanthropy team, in particular:

- _Senior Supporter Relations Officer_ who will train the Supporter Relations Officer in the operation of their duties.
- _Database and Systems Officer_.
- A team of _Philanthropy Managers_, including the _Chief Philanthropy Officer._

Critical competencies:

- Demonstrated experience working with a CRM database in a fundraising or sales/marketing environment including capturing, processing and recording of constituent information. Experience with Blackbaud Raiser’s Edge or Salesforce is desirable.
- Understanding, (or an ability to rapidly acquire an understanding), of basic fundraising principles and practices and the role data plays in driving strategy, campaigns and programs.
- Exceptional attention to detail.
- Excellent communication and interpersonal skills including the ability to:

- Professionally answer telephone inquiries from AWC supporters and staff.
- Establish and maintain relationships with a diverse range of stakeholders.
- A strong work ethic and a demonstrated ‘can do’ attitude. A team player who is willing to jump in and help fellow team members whenever the need arises.
- Excellent organisational skills including a demonstrated ability to prioritise and execute many tasks in an efficient manner.
- Ability to act effectively as part of a team or independently as required.

Qualifications:

- National Police Clearance certificate.

To view the detailed position description for this role, click here: _Supporter Relations Officer_

Why You'll love working here

**Work from home**:
**Referral program**:
**Employee discount**:
Join our Journey:
Take the leap and start your next adventure with the AWC AWC reserves the right to start screening applicants and interviewing throughout the recruitment process.

Please note:

- Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available.
- Applicants will undergo relevant pre-employment checks, which may include a national police clearance, online medical and a values-based assessment.

PBA3

Profession: #Administration_and_Office_Support, #Customer_Service, #Fundraising, #Grants_and_Philanthropy
Sector: #Animals, #Conservation_and_Environment, #Science_and_Technology

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