Aps5 Income Assurance Officer

6 days ago

Canberra, Australia Comcare Full time

**Team Overview**
The Claims Management Group is a key contributor to Comcare’s strategic objective and purpose of delivering an effective, fully funded and sustainable workers’ compensation scheme for the Australian Public Service. The Claims Management Group works with employers and employees to identify and target strategies that facilitate early and sustainable return to work or recovery at work. The Claims Administration and Income Support team performs financial services to support the claims business in the management of claims transactions. This includes calculation and transactional processing of accounts payable and weekly incapacity benefits. The team performs reconciliations of financial information across a variety sources, identifies anomalies and addresses these within legislative and policy frameworks. The team develops and implements financial recovery programs where opportunities are identified including but not limited to overpayments and third-party recoveries.
**Role Overview**
The Income Assurance Officer is responsible for the timely and accurate assurance of moderately complex to complex income support calculations/determinations. The Income Assurance Officer will contribute to a range of functions related to the delivery of assurance functions on income support determinations (including verifications, quality assurance, maintenance of review triggers, education, detailed investigation of complaints and moderately complex to complex matters). The role analyses, evaluates and integrates a variety of information and assesses the likelihood of impacts and outcomes. The role also provides appropriate advice and manages resolution of issues and complaints. The role supports the Assistant Director Income Support and the Senior Income Support Assessment Officer.
**How to apply**
Please review the Job Information Pack below and provide a statement of claims with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).

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