Business Assurance and Controls Manager-remediation, Risk and Reg

**Req ID**: 95853
**Department**: AR Controls
**Division**: Australia Retail
**Location**: Docklands
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
The Business Assurance and Controls Manager-Remediation, Risk and Reg, sits within the Remediation Assurance team and serves as the line 1 Risk support for the Customer Resolution and Remediation Portfolio, as well as assisting in the E2E value chain oversight and accountability.
You will be responsible for supporting and contributing to risk assessments, risk related change management, events management, controls design and general assurance advice.
In addition, you will be required to have a good understanding of the external risk landscape, Technology Risks & control design, CPS 230, HIPS and Amplified Activities.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Role Schedule**: Full Time
What will your day look like?
As a Business Assurance and Controls Manager-Remediation, Risk and Reg, you are accountable for:

- Holding workshops and developing risk solutions across the Remediation Business
- Building and maintaining relationships including influencing stakeholders across multiple work streams to uplift the E2E risk and control environment
- Analysing, assessing and reporting a broad range of data to provide value add insights
- Providing control objectives and compliance support (incl. support of control design) including value chain controls relied upon by the businesses
- Supporting the business to successfully integrate and implement I.AM Amplified
- Supporting the business in actioning outcomes of thematic reviews and deep dives by Line 2 and 3, and other hot spots identified through trend analysis such as events management.
- Supporting and advising in the event of internal Audit reviews
- Maintaining and managing risk data completeness and quality in NFR Hub
- Supporting the Remediation Business reviewing their risk profiles and control environment.
- Providing guidance to the Business on how to conduct change risk impacts and risk assessments (incl. CRMA/NFRAs) and how to manage risks related to change implementation
- Risk advisory support to the Business with making informed decisions on risk management
- Working with the Business and Control Owners to develop remediation plans
- Identifying and developing opportunities to automate and simplify the controls environment

What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Experience in risk management/ compliance; OR internal / external auditing
- Experience in technology Risk
- Ability to collaborate with multiple stakeholders across the E2E value chain (i.e., 4+ Portfolios) to develop effective operational risk management solutions
- Able to develop and use analytical insights and data to identify opportunities to better balance risk with customer propositions and help drive critical business decisions by analyzing metrics, designing reports and writing risk submissions
- Willingness to look at things differently, effectively challenge the status quo and innovate the CRR&A Assurance solutions and service provided to the business
- Strong stakeholder engagement skills and ability to build relationships across the value chain through a collaborative approach

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
03/06/2025, 11.59pm, (Melbourne Australia)