PMO Manager

We are seeking a talented individual to join our Risk Project team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least two to three days a week in the office.

**PMO Manager**

Reporting to the PMO Hub Lead, the PMO Manager is responsible for establishing centralised and workstream-based program planning capability to ensure governance and controls (schedules, milestones, dependencies, risks and issues, reporting, quality) processes and procedures are followed and supported.

The PMO Manager will take a business partnering approach to actively engage and support workstream delivery and business leads to design, track, and manage program outcomes.

18-month contract

**We will count on you to**:

- In conjunction with the PMO Hub Lead, develop and oversee program standards, tools, processes and quality control for remediation plan design and delivery
- Provide timely and accurate program level reporting and insight for schedule, workstream progress/status, resourcing, stakeholder engagement, risks and issues, and dependencies
- Develop and implement program governance standards, policies, and procedures to ensure consistent and effective program management practices
- Collaborate with program stakeholders to develop comprehensive program plans, including timelines, milestones, and deliverables.
- Establish mechanisms for tracking and controlling program progress, risks, and issues
- Conduct Post Implementation Reviews and ensure continuous improvement of Hub practices to enable timely Remediation Plan outcomes
- Support the management and continuous improvement of three ongoing work packages as part of Remediation Plan (Program Governance, Resourcing, Project Assurance), including the design of various underlying PMO protocols and tracking procedures

**What you need to have**:

- Minimum of 10 years of experience in program management, preferably within financial services.
- Experience in Regulatory Remediation Plans (preferable)
- Experience in program management, with a focus on PMO leadership, preferably in a complex and dynamic organisational environment.
- Experience in leading large-scale transformation programs is highly desirable
- Proven experience in establishing and leading PMOs, with a deep understanding of program management methodologies, tools, and best practices.
- Excellent verbal and written communication
- Excellent time management skills
- Strong business acumen and financial skills
- People management skills
- Demonstrated stakeholder management capabilities
- Ability to work effectively across the organisation
- Self-motivation with initiative, energy and drive to succeed
- Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management and structured thinking

**Why join our team**:

- Great time to join this global organisation in Growth Phase
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Hybrid working model

**About us**:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.