Internal Sales Support

4 days ago


Sunshine Coast, Australia Dynamic Staffing Solutions Full time

$65k + super
- Monday to Friday 8am-4pm
- Work for a manufacturing business that values their staff

**About Us**

Based in Sunshine Coast, this window and door manufacturer is currently looking for a highly motivated, Internal Sales Support person who is a driven and skilled individual to provide support to the sales team. Reporting to the Internal Sales Manager, this role requires you to join the team to assist customers with queries through to processing orders.

**Tasks & Responsibilities**
- Communication with suppliers and customers
- Quoting floor plans with customers & processing orders
- Build rapport and resolve customer queries in a constructive manner
- Educate the customer on products and services specific to their order requirements
- Update, maintain and analyse customer sales data
- Handle difficult problems or complaints to provide desired solutions
- Prepare and analyse sales report

**Experience & Qualifications**
- Demonstrated experience working within a busy office environment
- Professional phone manner and enjoy dealing with customer enquiries
- A background in the manufacturing, building, construction, retail trade industry
- Clear and concise communication skills over the phone
- Have a passion for customer service, can multitask and problem solve
- Attention to detail and can work independently or team environment


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