Guest Service Agent

1 week ago


Perth, Australia Marriott International, Inc Full time

**Additional Information**
**Job Number**25119729
**Job Category**Rooms & Guest Services Operations
**Location**Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia, 6000
**Schedule**Part Time
**Located Remotely?**N
**Position Type** Non-Management

***

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Guest Experience Expert in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

**Position Summary**:

- Be an expert on the hotel and the surrounding area, have a sense of the local to exceed traveller expectations
- Assign rooms according to traveller requests and preferences whenever possible
- Handle general enquiries, and provide a friendly, genuine service with each traveller experience
- Assist with verifying and adjusting billing for travellers whilst following up with traveller questions and requests
- Build and strengthen relationships with existing and new travellers to enable future bookings

**About You**:

- Experience with OPERA property management system or similar
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
- Be able to manage working overnights

**Our Benefits**:

- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.


  • Guest Service Agent

    3 weeks ago


    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...

  • Guest Service Agent

    4 weeks ago


    Perth, Western Australia Pan Pacific Perth Full time

    Join to apply for the Guest Service Agent role at Pan Pacific Perth1 day ago Be among the first 25 applicantsJoin to apply for the Guest Service Agent role at Pan Pacific PerthAt Pan Pacific Perth, we empower our associates to grow and develop their skills. We offer a diverse, inclusive environment and various career opportunities. Our strategy focuses on...


  • Perth, Western Australia Buscojobs Full time

    Accor Perth, Western Australia, AustraliaJoin or sign in to find your next jobJoin to apply for the Guest Services Agent role at AccorMercure Perth is conveniently located in the heart of Perth city, close to major shopping, entertainment, and nightlife areas. The hotel features 239 well-appointed rooms, a restaurant, cafe, bar, heated rooftop swimming pool,...

  • Guest Service Agent

    2 weeks ago


    Perth, Western Australia Mercure Hotels Full time

    Company DescriptionMercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.We are seeking a dynamic and dedicated...


  • Perth, Australia Holiday Inn Full time

    First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. Whether our guests are traveling on business or for fun, enjoying a quick...


  • Perth, Western Australia Event Hospitality & Entertainment Limited Full time

    Posted Tuesday 29 July 2025 at 4:00 pm | Expires Sunday 31 August 2025 at 3:59 pmTitle:Guest Service AgentPosition Overview:To anticipate and meet the needs and desires of the hotel's guests, ensure that guests' room requirements are fulfilled, maintain high standards of service, and adhere to the policies and procedures of the hotel.Our Vision:being leaders...


  • Perth, Australia MINOR Hotels Full time

    We are looking for multiple enthusiastic, dedicated and professional Guest Service Agents to join our team at Oaks Perth Hotel on a full time and part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Guest Service Agent

    6 days ago


    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agents

    2 weeks ago


    Perth, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    2 weeks ago


    Perth, Australia Marriott International, Inc Full time

    **Job Number** 23098997 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Guest Services Agent** - Beautiful location on the Elizabeth Quay waterfront - 5...