Account Manager, Direct Channel

1 week ago

Sydney, Australia Malaysia Airline Full time

**Job Title**:

- Account Manager, Direct Channel

**Reports To**:

- Manager ANZ Leisure and Direct Sales

**Role Purpose**:

- Responsible to manage and grow a portfolio of direct channel accounts by building strong customer relationships, identifying new business opportunities, and developing sales strategies to achieve revenue targets.

**Key Accountability**:

- Build and maintain strong relationships with key direct channel accounts, including regular communication with customers to understand their needs and identify new business opportunities.
- Develop and implement sales strategies to achieve revenue targets, including identifying new product and service opportunities, managing pricing and margins, and negotiating contracts.
- Collaborate with internal stakeholders, including product development, marketing, and customer service, to ensure customer needs are met and exceeded.
- Provide regular reporting on sales performance, account activity, and market trends.
- Conduct market research to understand customer needs and preferences and identify and implement opportunities for growth.
- Stay up-to-date on industry trends and competitive activity, and provide recommendations for strategic initiatives.
- Manage and resolve customer issues and complaints in a timely and effective manner.
- Provide Malaysia Airlines within market representation in assigned territory.

**Qualifications & Working Experience**:

- Bachelor's degree in Business, Marketing, or related field with minimum of 3-5 years of experience in account management, preferably in the direct channel or related industries.

**Areas of Experience**:

- Extensive knowledge of airline products and services both international and domestic.
- Experience in superior customer service delivery.
- Experience in developing, implementing and managing account sales and marketing programs to drive improved revenue outcomes.
- Ability to work accurately and quickly under pressure to meet customer expectations.
- Able to build strategic partnerships and exceptional relationships with corporate accounts.
- Ability to accurately diagnose known and unknown account business needs and translate them into opportunities and appropriate offerings.
- Strong knowledge of the Australian & New Zealand travel industry.
- Strong understanding of business commercial acumen, including the ability to strategically solve complex issues.
- Self-motivated, and possesses a positive attitude.
- Excellent written and verbal communication skills in English.

**Personality Traits**:

- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven track record in achieving sales targets and growing a portfolio of accounts.
- Strong analytical skills, with the ability to analyze market trends and customer data to identify business opportunities.
- Experience in negotiating contracts and managing pricing and margins.
- Results-driven, with strong problem-solving skills and the ability to manage multiple priorities and meet tight deadlines.
- Ability to work effectively in a team environment, collaborating with colleagues across different departments.
- Flexibility and willingness to work outside business hours and at weekends as required.
- Current Australian driver's license and excellent driving record.
- Access to a roadworthy and reliable vehicle.
- Must have the right to live and work in Australia.

  • Account Manager, Direct Channel

    1 week ago

    Sydney, Australia Malaysia Airlines Full time

    **Reports To**: - Manager ANZ Leisure and Direct Sales **Role Purpose**: - Responsible to manage and grow a portfolio of direct channel accounts by building strong customer relationships, identifying new business opportunities, and developing sales strategies to achieve revenue targets. **Key Accountability**: - Build and maintain strong relationships...

  • Channel Account Manager

    1 week ago

    Sydney, Australia f5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview This position is responsible for increasing revenue in North Australia through identifying, recruiting and developing...

  • Channel Account Manager

    1 week ago

    Sydney, New South Wales, Australia F5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.Role OverviewThis position is responsible for increasing revenue in North Australia through identifying, recruiting and developing opportunity...

  • Channel Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Watchguard Technologies, Inc. Full time

    **Channel Account Manager - ANZ North - NSW, ACT, QLD, NT (**Sydney based applicants Only)The Channel Account Manager (CAM) managing our ANZ Northern region- NSW, ACT, QLD, NT responsibilities include working within the sales team to promote and sell network security products within a geographic territory. The CAM is responsible for supporting assigned...

  • Channel Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia The Cyber Hunters Embassy Full time

    Channel Account Manager working for global Cybersecurty Leader- Mix of developing new Channel partnerships and managing resellers- Career step into Cybersecurity, watch your career soar.The Channel Account Manager (CAM) will build and promote the Company's position as the worldwide leader in Cyber Security, specifically through the partner community within...

  • Account Manager

    1 week ago

    Sydney, Australia Southern Cross Austereo Full time

    **Account Manager - Direct**: **Sydney** - **Salaried**: Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere! - In...

  • Channel Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Jenkin Beattie Full time $120,000 - $155,000 per year

    Channel Account Manager – FinTech SaaS | APAC Sydney (Hybrid: 2 days per week in office) $120,000 base + super | $155,000 OTE (uncapped)About the CompanyJoin a high-growth FinTech SaaS vendor that is transforming the way businesses manage financial operations and compliance. With a strong APAC footprint and a cutting-edge platform, they partner with...

  • Channel Account Manager

    1 week ago

    Sydney, Australia Fortinet Full time

    Location: Australia (Sydney) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Channel Account Manager to...

  • Channel Manager

    2 weeks ago

    Sydney, New South Wales, Australia Rockwell Automation Full time

    **Rockwell Automation is Hiring**We are looking for a **Channel Manager** to be based in our Sydney, NSW office.**The Position**The individual is responsible for strategic and tactical activities with the distributor by formulating and executing business strategies with the distributor in order to grow overall sales and market share.This customer facing role...

  • Channel Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Brown & Chase Executive Search | Horton International Full time

    Overview Partner and COO Brown & Chase/Horton International Build Strategic B2 B Partnerships | Drive Growth We're looking for an experienced Partner Channel Manager to join a market-leading provider of outsourced HR, employment law, and safety services.This role focuses on developing and managing commercial partnerships that generate quality referral...