Workforce Rostering Coordinator

4 days ago

Adelaide, Australia Lutheran Homes Group Full time

Enjoy tax-free benefits through salary packaging.
- Make a meaningful difference by working in a not-for-profit organisation.
- Join a close-knit team with strong support and opportunities for growth.
- Permanent Full Time Position

We’re currently seeking a **Workforce Rostering Coordinator - Hotel Services** to lead the rostering function and workforce coordination across three of our residential care homes. This is a pivotal role for someone who loves bringing structure to complexity, enjoys data-driven decision-making, and thrives in a fast-paced, people-focused environment.

About us:
Lutheran Homes Group (LHG) is a leading not-for-profit provider of residential, home care, and retirement living services for senior Australians. With over 1,300 dedicated employees and volunteers, we deliver personalised care across South Australia and regional Victoria, empowering older Australians to live with dignity and choice. Committed to quality care, innovation, and staff development, we are proud of our rich history and values, and we continually strive to grow while making a positive impact in the lives of those we support.

About the Role:
As the **Workforce Rostering Coordinator - Hotel Services**, you’ll manage and publish rosters across three aged care sites, ensuring staffing levels meet operational needs while aligning with Award conditions, budgets, and availability. You’ll also play a key role in workforce analytics, identifying staffing gaps, managing leave coverage, and supporting compliance with regulatory and credentialing requirements.

You’ll be the go-to person for all Hotel Services rostering matters, supporting site leaders and coordinating with HR, Payroll, and Return to Work teams to ensure the right people are in the right place at the right time.

What You’ll Do:

- Coordinate and publish rosters that meet service delivery needs and employee availability.
- Monitor and address gaps in coverage, agency use, or unplanned absences.
- Maintain the integrity of rostering and workforce data across systems.
- Support hotel services managers with leave planning and compliance checks.
- Identify trends and generate reports on staffing, overtime, and roster performance.
- Provide system training and rostering support to new staff.
- Collaborate with P&C and Payroll to ensure accurate pay and compliance with Award obligations.

What You’ll Bring:

- Experience in rostering across a multi-site organisation **(essential)**:

- Exposure to aged care, health or hospitality settings (highly desirable)
- Confidence using rostering systems (e.g., Humanforce, TimeTarget, Kronos).
- Strong organisational skills, attention to detail and the ability to juggle competing priorities.
- A problem-solving mindset, with the ability to remain calm under pressure.
- A collaborative, people-centred approach with excellent communication skills.

Special Requirements:

- This is an NDIS risk-assessed role - a current **NDIS Worker Screening Clearance** is required..
- Some local travel across LHG sites is required.

Why Join LHG?
- Be part of an organisation with a strong values base and mission to serve.
- Contribute to an important behind-the-scenes function that enables great care.
- Work in a supportive environment with opportunities for development and impact.

**Applications close**: 21 July 2025 at 5pm

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